AP Firmware 3.0p Released!

Access Points
1
  • Remove eMudhra and Sectigo/Comodo AAA root certificates
  • Address several Linux potential skb vulnerabilites, including ZDI-CAN-33367
  • Improve reliability on networks with hundreds of VLANs
  • Improve client compatibility when using guest backup network
  • Captive portal: Allow user to optionally view typed password/voucher
  • Revert to original config after fallback-upon-failure is no longer necessary
  • Resolve issue with manual setting of 80 MHz channels

Deployment for this update has been paused for all AP6 devices (including AP6, AP6W, AP6-Pro, and AP6-Pro-Outdoor)
This update is being rolled out now, for AP7-Pro. You can manually initiate the upgrade if you’d like, or it will automatically update overnight (if auto-updates are enabled). The complete, up-to-date change log is available here:

As always, if you have questions or encounter any issues, feel free to reply here or start a new topic. Please include details about the issue so we can assist you effectively.

2

I had 2 AP6s that did not come back after this upgrade. Had to hard power cycle to get them back online. However my 3 AP6 Pros did not have this issue and upgraded without issue.

3

Spoke too soon. The AP6 will not stay online, they enter into a reboot loop and keep crashing. Factory reset using the POR method to rollback the update. AP6s are now stable. Re-attempted the update to 3.0p, APs continually crash and reboot.

4

Hello,

Are your APs still experiencing this issue after the new update?

5

@tobycth3 Are your APs that went offline meshed?

6

in a reboot loop , I found out that when a specific device tried to connect it triggered the reboot loop.o reverted to the old fw

7

awesome update ! Is there any reason why it was released for the AP7 and paused for the rest of the lineup? I have the ap6 pro and just mostly curious .

new to the AltaLabs environment and want to say I am pleasantly surprised in this company , awesome products !

8

Hard to downgrade to 2.2k (POR) to get them back online. Upgrading again causes the same issue.

9

Not meshed, directed cabled to Alta POE switch

10

Seeing something similar. AP takes the upgrade, comes online but as soon as clients start to connect it crashes and enters a boot loop.

11

All of my AP6 are offline now. Not sure what to do. One of them won’t respond via app

12

Power-on Reset (PoR / Firmware Bootstrapping)

If the standard reset does not work or if you need to recover a stuck unit:

  1. Unplug the Ethernet/PoE cable to power down the AP6.
  2. Press and hold down the Reset Button.
  3. While continuing to hold the reset button, plug the Ethernet/PoE cable back into the unit.
  4. Keep holding the reset button for about 5 to 8 seconds (or until you see the front LED change/flash), then release it.
  5. (Note: During a Power-on Reset, the AP may attempt to reach out to the internet to download and apply default firmware before finishing with a solid white LED). [1, 2, 3, 4]
13

Was this update pulled back?

Initially my ap6’s updated to 3.0p

Now showing update to 2.4o which I have now done.

My ap7 pro stayed on 3.0p.

14

https://forum.alta.inc/t/ap-release-notes/318/41

“Deployment for this update has been paused for all AP6 devices (including AP6, AP6W, AP6-Pro, and AP6-Pro-Outdoor)”

15

Got an issue in few aps on the network, continuously restarts after this update. After switch if the PoE switch completely turned off for few minutes and the aps got boot up and find no issues after all.

AP6 - 3.0P update crashes

16

ap6w dead after 3.0p upgrade / factory reset doesn’t work /white light on it only and doesn’t come online

17

Hi

my 34 aps(AP6) already dead after auto updated tom3.0 p.after i removing

auto update in app i powered off forcedly in POE switch then it revert to old version and worked.

but again it updated to 3.0 in not working again.

18

If your AP6 has gone disconnected due to the 3.0p update, please power cycle it. It should come back online, and you will have a few minutes (to a few hours, just depends on the activity of the site) to downgrade back to 2.4p.

We are extremely sorry for the inconvenience, but we have been actively working to remotely downgrade many devices, as well. If you need any assistance, please reach out.

You can also use the POR method above, thanks @tobycth3 !

19

I upgraded last night without any issues, but I just noticed all three access points are showing an available update for version 2.4o. I saw the message above stating that deployment of the update has been paused for all AP6 devices, including the AP6, AP6W, AP6-Pro, and AP6-Pro-Outdoor.

For those of us who updated to 3.0p without any issues, should we still downgrade?

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