On my route10 I have 4 vlans defined: 1-4. The three devices though on vlan 4, all show up as vlan 5 (which I don’t have defined) under devices. They all get assigned to the right subnet though and are otherwise as far as can tell behaving correctly. The only thing I can think of that’s unusual is that vlan is firewalled off from forwarding anything other than dhcp or ntp udp packets to the route10.
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I guess we might be on to the same issue:
Yes, now that I read over your thread, seems likely the same - or at least an overlapping - problem. Perhaps in my case, there are fewer moving parts (no second router involved) and the bug will be easier to reproduce.
Yeah, I tend to toss everything up in the air at the same time 
Debugging becomes a nightmare.
An odd thing I’ve noticed that might or might not shine light on this:
I have 3 cameras, all on vlan 4. they flip back and forth (every minute or so, not in sync) between the port showing correctly but showing as vlan 5, or showing the port blank and the vlan correctly as 4. The cameras are on two different ports.
Did you check this up recently? I got my devices showing up correctly as of yesterday (or still today for some). Either fixed in the batch of firmware releases notified on yesterday and/or some secret (not notified on) updates to manage.alta.inc.
Yes. This is on latest firmware 1.3x and locally hosted control 1.0u .Perhaps it will be fixed in the next hosted control release, if you’re not seeing the problem in the cloud version.
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I reported this a while ago, but others have said this was fixed. So perhaps this is a different bug? On a number of devices, every 30 seconds or so (as far as I can tell not synced with each other) the vlan flips from showing correctly, or showing showing 1 higher than it should. When it shows correctly, the channel/port shows blank. These are devices not connected directly to router. Some are connected through a switch (with the vlan set at the switch port), some through wifi (with the vlan associated with the SSID).
Route10 1.4b
Hosted Control 1.0w
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Must be a different bug. I haven’t seen my issues anymore since reporting on it being fixed, even though this was suspiciously similar.
Some questions…if they may help Alta in the troubleshooting:
- Is the switch and AP Alta Labs or other brand?
- Is it only devices (cameras) on VLAN 4 that is affected or all VLANs?
- What about the Link? Does it show correct or wrong as well?
- For how long does is show correct vs. wrong VLAN and Ch/Port?
- What would happen if you migrated a few of the affected devices to another VLAN X (not previously used)?
Edit: I also made sure I didn’t see anything similar for my particular setup. Checked for a couple of minutes but couldn’t see anything like this.
Is this what you are seeing jack
Yes, that looks exactly like what I’m seeing.
Different switch and AP
Affects more than just that one vlan.
Looks like the same problem richardvaughan is seeing.
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Ah, ok.
Now, when I think about it, I found that one very similar to my issue with the LACP ports where it flipped between showing up as associated to the correct switch, VLAN and port and then associated to Route10, wrong VLAN and the upstream Route10 port. That one now works, but wondering if the same mechanisms are still involved here, for other branded switches and APs, as well?!
Btw, does the Ch/Port coincide with the upstream Route10 port or does it show as the correct port at the correct switch? And, what does the Link column say?
The channel/port - when it shows - shows the correct port.
The link consistently shows “route10”. (Not sure what that’s for. I’m guessing that has more meaning when there are other Alta Labs equipment installed?)
The Link attribute/column shows which Network device a Device is connected to.
So, Link=Route10 may or may not be the right thing to show for other brands of switches and APs. Either it shows wrong because it believes it is directly attached to the Route10, or it shows correct (by design) because it is the nearest upstream Alta network device?!
The wired devices in @richardvaughan’s case showed Port=Lx and several devices on the same ports. I assumed the letter L in the Port meant a port on the Route10 while ports on Alta switches was number only. That’s how it works for all my devices attached to Alta Network devices. I don’t have any other branded managed switch in the network currently to check what that would look like.
My bet was that your devices’ Ports were actually wrong as well when the VLANs were wrong, while the Ports were correct (blank) when the VLANs were correct. At least, that was my thought according to
and the GIF in
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This is not at all a high priority issue for me. It does give a flaky look though.
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