Route10 Firmware 1.3t Released!

The latest firmware update for Route10 brings the following enhancements and fixes:

  • Honor SFP port speed setting
  • Disable EEE by default on RJ45 ports, with option to enable
  • Ensure that printed device MAC is used for all bridge interfaces, improving DHCP Guard experience

This update is being rolled out now. You can manually initiate the upgrade if you’d like, or it will automatically update overnight (if auto-updates are enabled). The complete, up-to-date changelog is available here:

As always, if you have questions or encounter any issues, feel free to reply here or start a new topic. Please include details about the issue so we can assist you effectively.

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Anyone else on 1.3t with problems? I lost my entire network. Cant even ping the gateway(route10) from hosts in the same vlan. Oddly enough clients are getting DHCP addresses.

Yikes! I am on 1.3t on two Route10s and have not have any issues :(. Hopefully the team can help.

Cant say im having any issues myself. I updated earlier today.

I can confirm that 1.3t is operating fine here.

FWIW, I usually issue a secondary reboot command after all updates.

That’s a good idea… @Strike42 do you have the ability to do a reboot or hard power cycle on route10?

All my upgrades have been smooth so far except this one. I had to reset and things came back but as soon as I turned on jumbo frames I lost it again. Reset again and reconfigured it holding off on turning jumbo frames

Good troubleshooting! That is a weird one.

Im tempted to try it but Im not at home. Can you recover just by disabling jumbo frames or does it require a reset to get it back?

Weird for sure, not sure if it has something to do with EEE I also tried changing SFPs, hardcoding speed, turning off EEE, I even deleted all the dnsmasq config I had in post-cfg.sh before I narrowed down to L2/L3 problem. All of these with reboot/powercycle.

I’ve had to reset

Okay, yeah I’m passing on that if it requires a reset.

Curious what this means in the release notes. " * Ensure that printed device MAC is used for all bridge interfaces, improving DHCP Guard experience"

Everything plugged into the router at my site has been taken out by this update too, router is still accessible.

Self hosted controller if this makes a difference.

Tried manually reenabling EEE just for the hell of it, due to this being the only change of substance, but still broken.

Really hope this can be fixed by a fast follow update as I’m away from home.

Further remote investigation suggests that outbound NAT appears to be broken,

IPv6 outbound works, IPv4 outbound is broken.

I can get back onto my client devices, but cannot ping an external IPv4 (1.1.1.1). Router can ping this with no issues.

Inbound NATs are unaffected.

NAT does appear to work for my IPSec VPN Client.

Lost my network after upgrading to 1.3t.
Managed with cloud control m.

Nothing is accessible. Cant get to the router via Wifi.

Guess will need to do a reset.

Same here, my customers that got their Route10 upgraded lost their whole network.

This is not good at all.

Lost access from the lan to the router as well, wan looks up as I can see the device at manage.alta.inc .

My current configuration is very simple, PPPoE connection on one RJ port, trunk on another RJ with 4 VLANs, everything else on default options.

Restarting did not help and I can’t access via SSH so no logs, any suggestion?

Switching to a backup router in the meantime.

Factory reset the route10 and re-adopted.

Noticed that the main switch had its subnet changed to default.

Also one of the SFP interface had its setting set to WAN.

Everything up and running again but on an older firmware.

Managed to get back online

  1. Reset Button- Failed - using BLE setup iOS app
  2. Power OFF + Reset Button- Failed -using BLE setup
  3. RESET + Ethernet Setup - eventually worked, restart switches SFP 1G and 10G L4 and W2
    Eventaully got the system back.Really not a good start to the day, thankfully all is back .

Setup is nothing too complicted

W1: WAN IPOE(DHCP) VLAN tag and Cloned Mac, Connected at 1GB
W2 1/G10G SFP DAC to managed Switch, conected at 10G
L4: 1GB SFP DAC to Managed Switch, Connected at 1GB

3 vlans