AP6W is very hot when running test, We need support and solutions

We are demoing the product for a 166 room hotel project. AP6W is very hot when running test, please check and support


I would definitely recommend reaching out to support directly for this. You will get much faster support.

https://help.alta.inc/hc/en-us

Those are typical numbers for my ceiling mounted AP6 Pro as well. See here:

That is the temperature right at the CPU, which will be much hotter than the outer case temperature. Those values are completely normal.

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Jeff,

What is the timeline for local support on the AP6W?

@Beaker Very soon, i.e. within days. Units are just about to enter the channel.

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Thank you!

Thank you we will continue to monitor and check. Will keep you informed

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Please let us know how the project is going. A hotel with a new hardware is something we would like to follow! :wink: Please write a story about it!

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