What happens if cloud management is unavailable?

Cloud management can become unavailable for multiple reasons (e.g., ISP issues, modem failure, manage.alta.inc down). What happens in those scenarios? Obviously, configuration changes couldn’t be made and access to cloud dashboards would be unavailable, but what other network functionality is lost?

  • Is the local network still fully functional?
  • Does AP roaming still work seamlessly?
  • Can devices be rebooted and maintain their configurations?

Any insights into the above is appreciated.

After configuration, the devices do not require a cloud connection to continue operating as configured. You will lose access to reporting and monitoring, and as you noted configuration will be impossible.

Would it be a stupid idea to make a feature of the Control hardware have some sort of cloud failover and vice versa? So if you have one you are rest assured you would have network access. I think that would be pretty cool. It’s usually one or the other. Could sell more of the Control hardware as well. :wink:

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Does reporting get queued for when the cloud management is accessible again (any form of retry) - or is it lost completely if it can’t make the request

I believe, though may be wrong, that the stats are stored locally on the device using sqlite and interrogated by the cloud, so I guess you would not suffer any loss.

Is there any plan to put the control software on the Route10 and not have the need for the external control box?

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Perhaps you could submit that idea as a feature request. I don’t think we intend to add more responsibilities to the Route10, but you never know what kind of new products we might cook up in the future. There are no promises or hints in this message except to say we’re listening to feedback, so speak up!

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