Virgin Media Setup

Just a quick summary of setting up my Route 10 on Virgin in the UK.

Already had my Virgin connection in Modem mode. Some discussion here if you don’t already that. Definitive Guide to setting Modem Mode and recommended routers

Trying to replace the Route 10 where the current 3rd party router was got me to a setup screen on the local gateway IP. Ran though the steps and it took an absolute age after a few tries reboots swapping of RJ45 cables it said it was connected. Couldn’t get to any site and pings were getting one successful ping back from Google every 30-40 triees. The Device breifly appeared in the App on my phone and said it wanted updating, but didn’t seem to be doing anything after following the hold reset as I power cycled it, it just went back to flashing red, cable swapping and rebooting the modem and router didn’t help.

Put the previous router back in place, connected the Route 10 on the WAN port specifed in the setup (port 1 as I don’t have any spf+ modules installed currently).
Direct connected a laptop on port 2 on the Route 10 and it started flashing Green as opposed to the red it had ben flashing. It appeared for the laptop and in the Online management a while later. Updated it to firmware verions 1.3. I could then swap out the previous router for the Route 10 . I’ve currently put the previous router into bridged mode and am using it off port 3 as a switch and access point.

There’s another topic talking about CLI changes required for use with Virgin Media, not made any of these as of yet as the connection seems fine, though I have’t power cyceld the Virgin modem with just the Route 10 connected yet.

(I have now and it sems fine after, Virgin modem/hub connected and the connections came up fine after)

Getting 1150 down 105 up currently, enabling IDS/IPS doesn’t impact the speed according to speed tests.

Thinking it was mostly the firware needing to be on version 1.3 to work nicely.

I’m certainly getting a much better download speed on the Route 10 and to find a device that’ll happly have IPS/IDS enabled and cope with whatever speed Virgin throw at the connection is nice.

Planning on picking up a WiFi 7 AP when they’re out shortly, a 6 would do the job but happy to wait the couple of months to see how they pair.

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Hello! I am also using the Route10 & VirginMedia combo. You probably already saw my previous thread about the issue I had. If you were trying to use the 2.5Gbps port on a Superhub 5 then that might have caused your trouble. Firmware 1.3t released 13th Jan fixed the issue I had with EEE so your Route10 might have just needed that fix.

It’s been running fine for me since I’ve had it - a couple of months so far. Also had IPS/IDS enabled since it was first released.

Welcome to the Alta club! :wink:

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Thanks Bob, it does look happier on 1.3.

Trying to persuade the switch in what was my Router/AP/Switch that it wants to switch as well as AP and failing currently, can pick up an actual switch easily enough though if needed.

I was posting more so Google would find the thread for other potential buyers to know it works on Virgin.

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