Hi,
Client is facing frequent error messages while gaming.
Screenshot attached.
No filters added in AP. All firewall settings are default.
Any setting to be done in Firewall?
I game on route10 with a 16 port switch. I have yet to encounter any issues, can he go hardline for testing purposes?
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Might a WAN related issue
have you run any diagnostics on teh WAN conection, latency, routing issue?
Ping see if there is any latency or routing issue to the site in question?
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I will check that if there is option.
Can that be checked via Alta remotely?
No not on the Route 10 , can you get the Client to do soem basic PINg tests, Speedtest, see if not WAN related issue.
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