Hello all.
I have followed the steps in this guide https://help.alta.inc/hc/en-us/articles/36057947552795-AltaBoost and I have done each one of them as described.
I am at the point where the iPhone sees the AltaBoost network and it tries to connect but it cant, it just continues over and over and nothing happens.
Has anyone experienced this? I installed as an IDP Anyroam and for OpenRoaming Profile Apps I used Global Ro.am
Thanks in advance,
Jorge
Assuming the profile for the carrier is installed on the phone, then the phone should automatically associate to that network.
When you say it tries to connect but can’t, are you saying it never associates? Or does it associate and you’re getting an error message/prompt?
It never associated. It tries to access the WiFi Network but then it doesn’t, the process repeats endlessly until I just select another network to join,
Safe to assume that you provided a separate VLAN for the AltaBoost SSID?
Not safe to assume lol. I have a bridged connection with all the devices in the S8-POE. So the Alta Boost SSID needs to be isolated? I might have misread that in the guide.
No, it doesn’t have to be isolated. I asked because typically you’d put it on a VLAN so there’s no chance of AltaBoost users depleting your main DHCP pool.
So there are no VLANs involved?
0 VLANs, just standard bridged network for a small house.
What carrier and country is applicable to the phone you’re testing with?
Sorry for the late reply Matt.
Trying with Vodafone and DIGI Mobill. Will test it out with Movistar which might work. Will report back
Vodafone and DIGI no go. Awaiting for delivery of Movistar SIM card since they only sell eSIMs now and I ordered the physical SIM card.