Trying AltaBoost in Spain

Access Points
1

Hello all.

I have followed the steps in this guide https://help.alta.inc/hc/en-us/articles/36057947552795-AltaBoost and I have done each one of them as described.

I am at the point where the iPhone sees the AltaBoost network and it tries to connect but it cant, it just continues over and over and nothing happens.

Has anyone experienced this? I installed as an IDP Anyroam and for OpenRoaming Profile Apps I used Global Ro.am

Thanks in advance,

Jorge

2

Assuming the profile for the carrier is installed on the phone, then the phone should automatically associate to that network.

When you say it tries to connect but can’t, are you saying it never associates? Or does it associate and you’re getting an error message/prompt?

3

It never associated. It tries to access the WiFi Network but then it doesn’t, the process repeats endlessly until I just select another network to join,

4

Safe to assume that you provided a separate VLAN for the AltaBoost SSID?

5

Not safe to assume lol. I have a bridged connection with all the devices in the S8-POE. So the Alta Boost SSID needs to be isolated? I might have misread that in the guide.

6

No, it doesn’t have to be isolated. I asked because typically you’d put it on a VLAN so there’s no chance of AltaBoost users depleting your main DHCP pool.

So there are no VLANs involved?

7

0 VLANs, just standard bridged network for a small house.

8

What carrier and country is applicable to the phone you’re testing with?

9

Sorry for the late reply Matt.

Trying with Vodafone and DIGI Mobill. Will test it out with Movistar which might work. Will report back

10

Vodafone and DIGI no go. Awaiting for delivery of Movistar SIM card since they only sell eSIMs now and I ordered the physical SIM card.

11

Hi everyone,

Here’s the update:

  • With TelefĂłnica (Movistar) Vodafone ES/DIGI, I was not able to connect successfully when following the steps outlined in the KB by Matt Baer:
    AltaBoost – Passpoint Setup
    — the network prompts me for a username and password.
  • However, when I follow the KB guide published by Mike Dudgeon (OpenRoaming approach):
    Implementing Passpoint using OpenRoaming
    I can connect with TelefĂłnica, Vodafone ES SIM cards

So far, only Mike’s method works flawlessly for me with Telefónica and Vodafone.

Attaching a screenshot here for reference:

image
image294Ă—640 51.8 KB

1 Like
12

OpenRoaming and AltaBoost are two different entities using the same underlying technology: Passpoint.

In both cases, the individual phones have to have profiles installed on them in order to utilize the technology.

It would appear as though the profiles are installed for the AltaBoost side of things, this profile would be installed by the carrier in all scenarios.

However, it appears you don’t have the OpenRoaming profile installed on the phone, which is more common as it’s not tied to a carrier or any particular provider. Did you scan the QR code on that article? https://help.alta.inc/hc/en-us/articles/28851178801947-Implementing-Passpoint-using-OpenRoaming#h_01J6W9XCZ7K249QKM1CFEAE617

Also, for reference
AltaBoost: Cellular offloading, only works with certain carriers, profile needs to be installed on the device
OpenRoaming: Nothing to do with cellular, profile needs to be installed on the device

These do share a zero-interaction method of connecting to WiFi, meaning that as long as the prerequisites are all checked, any device with the profile installed will automatically associate to the network.

2 Likes
13

I’ll check into this and get back to you Matt. Thanks for your reply.