Speed restriction on the SSID is not working

This is my first Alta installation, and unfortunately, the SSID speed limit feature is not being enforced. The issue affects both download and upload speeds.

The support team has spent several hours trying to troubleshoot the issue, but so far, no solution has been found. We have tried deleting and recreating the SSIDs, testing at different sites, and various other troubleshooting steps, but the issue persists.

I have to say that this has been a disappointing first experience with Alta. A basic feature like SSID bandwidth limiting should work as expected, and it is frustrating that such a fundamental issue cannot be resolved despite the time spent with support.

I would appreciate a proper escalation and a clear resolution. If basic functionality like this cannot be made to work reliably, it certainly raises concerns about the platform.