Sonos Improved Has It?

Access Points
1

Back again testing my Alta has sonos improved in the newer versions?

I have a playbase with two play one’s connected as surrounds in a mesh to that playbase.

Previously and now it works for some unknown time and then the mesh seems to breakdown - any guesses?

Aruba 305 a much older wireless works fine.

Thanks
Carl

2

Hi @CarlH!

When you say it breaks down, what symptoms are you experiencing?

We did just publish a new KnowledgeBase article last week that may help with troubleshooting.

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3

Either the playbase which only has 2.4 disconnects from the network - or one of the surrounds which mesh with the playbase and are not connected to alta drops.

Yes you would suspect dodgy sonos however it does not happen on either aruba or unifi with the same setup.

But lots more testing needed here.

4

To the best of my knowledge, they do not have the higher data rate limits that we do by default, which is a pretty good candidate for being the root cause, I could be wrong. But that’s where I’d likely start, with adjusting the minimum data rates for 2.4GHz.

As anecdotal evidence, I had to do this on my own setup with Sonos + Alta despite the bulk of the speakers being well in good range of an AP. Part of this likely stems from the varying data rates. Many modern devices will be 1200mbps+ but speakers don’t need that kind of throughput; makes sense from a BOM perspective, why put a high end wireless card in your speakers if the max data rate they’d need is 300mbps? I digress, let me know how it turns out and/or if you’re still encountering issues.

5

Thanks Matt, some guidance as to what and where these settings are and should be in this instance?

Thanks
Carl

6

All the information is in this KB article.

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7

Hi @CarlH I just wanted to touch base and see if that KB article helped fix your issues?

8

Sorry I am just back testing again so will let you know.

9

The Sonos issue playbase wise here seems resolved once I drop the minimum efficiency on the 2.4 band down to 5500 Kbps.

So thanks for that.

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10

Glad to hear it! I had to drop mine down to 2000kbps to make all of my Sonos speakers stable so you’re in better shape than I am. This should have minimal, if any, impact on overall wireless network while still making Sonos function.