Honestly, after seeing how “small business” the website & social media channels look, I was not expecting to see so much forum activity. That’s awesome! I am not an IT guru, nor the most robust hobbiest, but I am a techie more than most people I know. I have considered starting my own company in this space, but I don’t have the resources, money, connections, industry contacts, or proper background. Please forgive me if any recommendations have already been mentioned, implemented, or sound silly. Now, I will get on to my recommendations.
This space is super competitive, so you guys have to BE very different.
- Full blown WiFi 7
- More antennas than competitors
- Everything UniFi & Omada have + more. If you need ideas, skim the forums & comment sections to find users pain points, there are a lot.
- Direct Zero Trust (ZTNA/SDP/etc) implementations via Cloudflare, Tailscale, Twingate, ZeroTier, your own offering, etc - pretty sure this would be a first anywhere near this price point
- Bump all APs to have a multi-gig 1/2.5/5/10Gb PoE++ input. I think this would also be a first.
- In Wall AP like UniFi but with far more robust switch built in (their’s shares a single 1Gb or 2.5Gb total distribution among 4 ports & the WiFi). If you utilize my last recommendation, this would be easy to implement.
- EVERY AP should have a 2nd multi-gig PoE port to connect to whatever, or at the very least daisy chain APs together so a mesh system can have a wired backhaul with far greater throughput
- EVERY AP should have a USB-C power input in case it needs additional power not provided from daisy chaining a mesh system of PoE APs or if someone doesn’t have a PoE switch or injector.
- Roll out another AP like the new UniFi Express (controller+AP+mesh+dual ports+screen). This makes it insanely attractive to everyone & would make household & tiny business adoption into your ecosystem incredible easy & affordable.
- Add a small screen with stats/info onto every AP like the UniFi Express
- Add a secondary WAN input into every “gateway / controller”
- Add a sim card insert & antenna port into every “gateway / controller” so it can use cell networks. If that is too cost prohibitive to integrate, make it a separate product like the UniFi LTE Backup options. If you make it a separate product, add a 3rd WAN input to your gateways so you can have 2 hardline inputs + a cell input OR add a passthrough on the cell backup device that will pass the 2nd hardline WAN through to the 2nd WAN input on the gateway if it is still active.
- Roll out a travel router / gateway like the UniFi Mobile Router.
- Don’t lock down any of these cellular features to a specific carrier like UniFi locks US users into AT&T only
- Make switches that have 40, 100, 200, 400Gb, etc ports. UniFi maxes out at 25Gb for their “Enterprise” line. Tons of small businesses need more than 25Gb for access to their NAS systems that may have dual or quad 40 or 100Gb NICs on them.
- Every gateway in 2023 should have multi-gig WAN ports capable of matching what National ISPs are offering to households today (1, 2.5, 3, 5, 10Gig)
- Every higher end professional / “enterprise” switch should have dual replaceable power supplies
- Where the power supply connects, add an optional locking mechanism
- Use Noctua fans or Frore Systems AirJets to be the quietest server systems on the market
- Add service diagrams to your website for every device so you can actively promote the Right To Repair
- If you make a product like the UDM Pro, add a 2nd 3.5" slot so the NVR can have a RAID configuration
- Make a product like the UniFi Power Distribution Professional, but don’t limit all the ports the WAN passes through to 1Gb
- Add a management RJ45 port to every gateway, add a hdmi or display port to every gateway for direct display connection, add at least 4 usb connections to every gateway for a mouse, keyboard, optional thumb drives, etc.
- Add docker capability to the controller gui (might need additional ram and/or ssd and/or beefier cpu) or other form of native app or widget usage
- Multi-colored configurable LED on front of APs
- Years before I was even into this type stuff, UniFi apparently used to have an AP with integrated 2 way intercom capabilities. It was accessed from the GUI dashboard. Amazing idea & you guys should bring that back to life. Great for schools, offices, even homes, etc.
- Also… while UniFi’s hardware & software are pretty good, for a non professional like myself, their software is still not nearly as user friendly as it should be. Adoption rates would be far higher for normal households to snag a cheap all in one device from them (like the new UniFi Express, or UDM, or DreamWall) if the setup was more self explanatory. It would only take a few days for professionals to go through & add informational bubbles next to every option that will explain it in laymen’s terms. Every YouTube tutorial I watch is immediately obsolete when they rollout an update that changes the entire GUI layout & moves everything to new places.
Ok. Its 11:30pm. I’m tired. I’ve been brainstorming these for a few hours now as I type them out. I am sure I have thought of a gazillion more in the past few years while acting as our makeshift IT guy at our photo/video studio, but this is all I can think of off the top of my head right now & my girlfriend is wanting to watch Friends haha. I realize I mentioned UniFi A LOT, but that is what I have the most experience with & that is where I have experienced all of my hardware/software frustrations the last couple of years & daydreamed of ideas to better their products (well… and Synology too). Oh! Also, if you guys get into the camera/nvr space, make sure you rollout some easy to configure 3rd party alarm monitoring service provider integrations. The only reason we still stick with our crappy local alarm company hardware (from alarm.com) is because finding 3rd party monitoring service integrations & duct-taping it together is beyond my scope & time to figure out right now. I just quickly searched my million bookmarks & companies to look into might be konnected.io, alarmgrid monitoring, ispyconnect, alarmo (via home assistant or homebridge), etc. Ok. Now I’m done.