Sign In Error for Android app login to local controller

Mobile
,
1

Reporting a login bug. I just checked in to the Alta Android app for the first time in a while, but supposedly could not login, but after a restart of the app I was actually logged in.

So first I got the following error.

Sign In Error

You entered the wrong email and password combination…try again.

Screenshot_2025-08-31-06-53-01-91_7d3714d0be2bc8877f19e0fe1db20100~2
Screenshot_2025-08-31-06-53-01-91_7d3714d0be2bc8877f19e0fe1db20100~21440Ă—3216 170 KB

Followed by the controller supposedly being connected, but another login failed with the same error.

Screenshot_2025-08-31-07-05-40-13_7d3714d0be2bc8877f19e0fe1db20100~2
Screenshot_2025-08-31-07-05-40-13_7d3714d0be2bc8877f19e0fe1db20100~21440Ă—1268 85.2 KB

Then, after restarting the app, I was suddenly online / logged in.

2

That happened to me recently over iOS. I deleted the app, re-downloaded and signed back in without issues.

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