Shout out to Alta Labs Customer Service

gabe.markowitz · January 18, 2025, 9:12pm

Hello Everyone,

I just wanted to shout out a big Thank You to Alta Labs for their top-notch customer support. I recently sent in a couple of AP6 Pro’s for RMA, and the processes was easy and painless.

They have helped me resolve a number of issues with my network (Most due to me over complicating things) and they have responded quickly and professionally.

Keep up the good work guys. You are fantastic!!!

Thanks,
Gabe

rutman286 · January 19, 2025, 12:42am

I second this. So far Alta Labs customer service is the best I have ever had.

m4tbit · January 19, 2025, 5:44pm

Well I’m third then . It’s just amazing how the CTO is debugging issues they cannot reproduce and going in-depth, not “create a ticket and see” - it’s hands-on and no B$!

So far the best experience I ever had!

ebrunn · January 19, 2025, 7:08pm

Hopefully I never have to call but glad to know the support is great if needed.