ROUTE10 FAQs (and answers)

Right now I switch back to pfSense because I had problems getting high speed like I said before.

I used to connect the DAC sfp+ port 5 (lan 4 sfp+) of the Route 10 and the port 25 on the 24 ports switch. I also make sure that the port is Standard Mode and not WAN Mode. I also tried forcing the speed 100mbs and 1gbs to see if the route10 detects and connects with the switch but without any success.

Do you see 10gig speed in the Alta Controller Dashboard?

I see the 10gig in my pfSense when the DAC SFP+ cable is connected between the pfSense and the switch 24 ports.

pfSense

Alta Labs

Indeed I do! Between port 25 and L4 in the screenshot there.

I tested with Wan2 on my side (fiber to the home with SFP module)… I don’t know if that could be the cause of my problem because SFP modules should be independent of each other.

I really want to understand better and try to figure out a way to fix that because I worked on a YouTube video about the Route10 but since I had a problem with my SFP+ ports and PPPOE speed, I don’t want people to think that it is a bad device :frowning: because it is not.

Might be worth calling into support and seeing where that takes you. I have not done that myself yet.
https://help.alta.inc/hc/en-us

@L3houx Feel free to invite me to your site, and we can take a look. Very similar configuration works great here. So this is just the LAN connection between Route10 LAN4 and S24 port 25 having problems, right?

PPPOE is HW accelerated on the Route10, so you should be able to max out whatever your ISP is giving you. You can run iperf3 on the Route10 itself if you want to see what the router itself can get over your PPPOE connection.

Perfect! I host the self hosted version of the controller :grimacing:. I will try to debug everything Friday since I take that day off. It would be easier to debug during the day.

Yep the LAN connection between Route10 and S24 Ports, the connection wasn’t working. I wasn’t able to detect the controller or any other device connected to the switch.

For the PPPOE speed, I tested with Fast.com and Speedtest.net and I capped at 500-550 mb/s wired not over Wi-Fi. I will try with a public iperf server

I tried with my pfSense with a server in Montreal and I get around 915 up/down.

iperf3 -c as21723.goco.ca -p 9200-9240

Sounds good @L3houx we can debug then.

I’m planning to add a Route10 device into my existing network setup, which currently looks like this: WAN > pfSense (firewall/router) > switch > access point. I understand the recommendation to use only one DHCP server within a network to avoid conflicts. However, I’m unsure about the best way to configure DHCP in this scenario.

My main questions are:

  • Should I disable DHCP on pfSense and rely on the Route10 for IP assignments, or keep pfSense as the primary DHCP server and set the Route10 as a DHCP client?
  • What’s the best practice for integrating Route10 here without impacting network performance or management?

I currently have the same setup as you @Defyiant (pfSense, switch, APs). I tested the Route10 as my main router but I also wanted to test it as “second” router in my network. I configured the “WAN” port as DHCP and I got an IP assigned, but the device didn’t get the status “connected”. I will dig further tomorrow to see the full power of that device.

I also saw on the forum that some people had problems linking the Route10 to the local controller (like in my case). So I might try to configure everything in the cloud to see it if gets connected status that way. I keep you updated when I get some results.

I have it connected as a second router using the cloud controller and using local controller for all my other devices.

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I may switch everything to the cloud since I prefer having only 1 interface dashboard to configure everything other than multiple ones.

Like I said, I will come tomorrow with more reviews.

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@Alta-Jeff Any news on when option 61 will be added please? - as sadly I need this before I can use my Route 10.

Perfect keep me updated as I don’t have a local controller and rather manage it in the cloud or get around to hosting my controller on my nas.

I retested the Route10 last Friday,

  • SPF+
  • PPPOE Wan connection speed
  • the onboarding using the local controller

Here is my update, I used the cloud controller and the Route10 connected instantly. I was also able to get full speed from my ISP (933 mb/s) using iperf3 server. The speed was the same as my pfSense, so very happy about that!

I also tested the DAC SPF+ cable and I wasn’t able to figure out the problem. I tried a SFP module to connect a RJ45 cable and It worked instantly. Port 5 of the Route10 was mapped and I saw the switch connected to it, so I really think that it is linked to my cable.

So far, I’m pretty happy with that device and It delivers a lot of power and features for that price point.

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10Gbps IPS/IDS is an extremely bold claim. How did you test that scenario? What’s your IPS engine based on?

Moreover, the system seems to be based on Openwrt. Is it possible to access and update the vanilla interface? Is the bootloader unlocked?

My bet would be Suricata tbh. Maybe Snort but I think Suricata is more efficient.