Received AP from RMA which is already registered

Access Points
1

Hi,

I just received an AP from RMA, which is replaced with a new one.
but it already registered in another account.

can someone help me to release this AP from that account, So I can install it into mine account.

2

I can help you with this.

I’m going to DM you and ask for a picture of the label of the device for verification purposes.