I pre-ordered through ispsupplies.com on the first day available and have not heard anything else. Just curious if anyone has received theirs yet from them. Or if I need to reach out and follow up with them.
1 Like
Sounds like you should find another source.
I pre-ordered though them as well on day one. I did contact them when I started seeing others get their units. They stated their shipment was supposed to arrive in mid-November so hopefully we see them ship out soon.
I preordered through them, and I just called to cancel. There is no information when their product will ship and I can buy it directly from Amazon or MicroCenter. I will not be purchasing anything from ISPsupplies due to their support I’ve received on multiple occasions.
Hi all- As of right now, ISP Supplies have decided not to carry our Route10 due to their recent acquisition and will be focusing more on the things their new parent company currently has, I would look at canceling and purchasing your Route10 from other distributors since they should all have stock already. If you need me to introduce you to another distributor to get set up with an installer account, please email me directly - tony@alta.inc Thanks everyone!
2 Likes
Thanks for the information. I honestly hope that Alta discontinues the partnership with ISPsupplies. I have had multiple poor interactions with them, and it appears others have as well with Alta product.
Thank you for the update.