Issue: When connected via web browser to the on-premise controller there is no activity for connected devices (0 b/s)
NOTE: When connected via the Android app to the on-premise controller activity is viewable.
Not sure if its a bug?
Thanks
What browser are you using? Can you please try private or incognito mode to rule out a caching issue?
I have tried:
- Safari - Normal and Private (macBook)
- MS Edge - Normal and Private (Windows Server 2022)
Thanks
Is this a known issue / bug or is just me 
?
Just noticed on the dashboard the device is detected as a WiFi device?
As a troubleshooting step I reset both the local controller and the route 10. (Same Result)
NOTE: On the Android application everything looks fine, would this not imply something is wrong with the local controller?
Dashboard view:
Devices view
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Hmm, this specifically isn’t exclusive to the on-premises Control as I’m also seeing it when comparing the dashboard and device list on a cloud site. Not sure status at the time of writing but will check for a ticket, and open one if needed.
Not that I’m aware of. I’ve seen some oddities occur in browsers based on Chrome/Chromium, that don’t exist on actual (stock/official) Chrome or Chromium. The WebKit engine in Safari is notoriously bad compared to other engines…
That is neither an answer or confirmation It could be browser specific. I’ll shuffle some things around here and check both, and follow up.