Internet Instability - Route 10

Routers
1

Hey guys!

I recently integrated a route 10 into my home network environment. Upon the initial configuration (using port 1 for WAN and 4 for LAN) I was able to see my usual 930-950 upload/download speeds. After roughly 3-5 minutes of being online, my speeds slowed significantly and exhibited strange behavior. Once noticing the loss in speeds (no increase in ping time or latency) I ran another speed test. Speeds shot up to ~930 mbps and dropped to zero within a few seconds, this was also reflected in the cloud management dashboard. After around 30 minutes of changing ports and verifying connections, I had to pull the device out and reimplement the isp supplied router that the route 10 is replacing. Behind the router, I am using a non alta labs switch and ap’s for wired and wireless connectivity. The only change in the environment at the time of testing was the implementation of the route 10. Before implementing and after removing the device, speeds have stayed fast and stable. The device was powered on a few days in advance to pull down firmware and initial LAN configuration. It is on version 1.3m.

2

The first thing I’d check is the connection between clients and the router.
You can do this using iperf3, which comes preinstalled with the Route10 (thanks for that Alta :)).
ssh into the route10 and run the iperf3 server.
iperf3 -s
Then run iperf3 in client mode from any PC, use a wired connection.
iperf3 -c <route10 ip address> -P8 -R -t 600
This will let the test run for 10 minutes, remove the -R to test upload speeds or run it with --bidir to test upload/download simultanously.
If you get the full link speed, you can start looking for problems with the wan connection.
Unless you haven’t done already, ssh can be enabled using the controller: Settings > System > SSH Keys

3

Reached out to ISP, VLAN tagging was disabled on my uplink and speeds are no longer being throttled. This was a ISP security issue with the route 10 being a new device. The issue is resolved, and I am seeing much less network latency due to the route 10’s more robust processor than the ISP supplied router.