Forum - Used Google Single Sign on but now forced to create an account?

SonNgo · April 12, 2023, 8:05pm

Hi Alta Folks!

It’s been a few days since i last logged in but i coulda sworn i logged in with my Google Single sign on and didnt have to create an Alta account.

Did something change?

Its not a big deal to create an account but kinda a hassle to keep passwords for 100s of sites

Alta-MattH · April 13, 2023, 1:55pm

Hmm, you should be able to still sign in with Google … Can you send a screenshot?

SonNgo · April 13, 2023, 2:38pm

I’ve logged out of my account and tried to sign back in… here are the screenshots:

SonNgo · April 13, 2023, 2:40pm

i’ve also cleared out my cookies and used a totally new browser and incognito mode… still same issue.

SonNgo · April 13, 2023, 2:40pm

kudos on allowed me to copy and paste screenshots though!!!

Alta-MattH · April 13, 2023, 6:18pm

Sorry about that @SonNgo should be fixed now Thanks for the feedback!

SonNgo · April 13, 2023, 6:24pm

It’s there now, WOOT!

Thanks for the fast support!