The web dashboard ( manage.alta.inc ) displays my network equipment properly: IP addresses, traffic flow, etc. I am experiencing an issue in the mobile app (iOS) dashboard where an AP will randomly report it’s IP address incorrectly (back to default VLAN), show no traffic flow, and therefore show no …

Thanks to both of you for sharing these reports. Could you provide screenshots of where you are seeing these issues in the app, and what your expectations are?

@Alta-Josh - I just experienced the incident again earlier this evening. Please see the screenshots attached for reference. Alta Mobile App (iOS) [IMG_3968]

@Alta-Josh Alta Web Dashboard via Mobile Safari [IMG_3969]

@Alta-Josh Alta Web Dashboard via Chrome on macOS [Screenshot 2025-01-25 at 6.07.03 PM]

Any specific reason your 2.4 GHz WiFi is overlapping on channel 6? [image]

@TeWe - Good catch; no idea, everything is in Auto assign configuration. Appears to have caught up and adjusted though: [Screenshot 2025-01-26 at 10.39.57 PM]

For sure not the solution to your problem but looks way better now :slight_smile:

Alta Labs

Disparity between Web Dashboard and Mobile Dashboard

Mobile

bug-report

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