I have about a dozen Amazon Echo’s of various types. Basically ALL of them are disconnecting continually from WiFi. This is a snippet from syslog on one device in particular. They’re all showing similar logging for their applicable MAC.
<30>1 2024-03-22T00:20:20-04:00 172.16.1.240 hostapd - - - hostapd: 5txb3SxeZp: STA IEEE 802.11: authenticated
<30>1 2024-03-22T00:20:20-04:00 172.16.1.240 hostapd - - - hostapd: 5txb3SxeZp: STA IEEE 802.11: associated (aid 2)
<29>1 2024-03-22T00:20:20-04:00 172.16.1.240 hostapd - - - hostapd: wpa_driver_nl80211_set_key: ifindex=20 (5txb3SxeZp) alg=0 addr=0x8896f8 key_idx=0 set_tx=1 seq_len=0 key_len=0 key_flag=0x20
<29>1 2024-03-22T00:20:20-04:00 172.16.1.240 hostapd - - - hostapd: wpa_driver_nl80211_set_key: ifindex=20 (5txb3SxeZp) alg=0 addr=0x8896f8 key_idx=0 set_tx=1 seq_len=0 key_len=0 key_flag=0x20
<29>1 2024-03-22T00:20:20-04:00 172.16.1.240 hostapd - - - hostapd: wpa_driver_nl80211_set_key: ifindex=20 (5txb3SxeZp) alg=0 addr=0x8896f8 key_idx=0 set_tx=1 seq_len=0 key_len=0 key_flag=0x20
<30>1 2024-03-22T00:20:20-04:00 172.16.1.240 hostapd - - - hostapd: 5txb3SxeZp: STA WPA: sending 1/4 msg of 4-Way Handshake
<30>1 2024-03-22T00:20:20-04:00 172.16.1.240 hostapd - - - hostapd: 5txb3SxeZp: STA WPA: received EAPOL-Key frame (2/4 Pairwise)
<29>1 2024-03-22T00:20:20-04:00 172.16.1.240 hostapd - - - hostapd: Assigned VLAN ID 0 from wpa_psk_file to 1c:fe:2b:68:62:dc
<30>1 2024-03-22T00:20:20-04:00 172.16.1.240 hostapd - - - hostapd: 5txb3SxeZp: STA WPA: sending 3/4 msg of 4-Way Handshake
<30>1 2024-03-22T00:20:20-04:00 172.16.1.120 hostapd - - - hostapd: 5txb3SxeZp: STA a4:08:01:db:6f:b7 IEEE 802.11: disassociated
<29>1 2024-03-22T00:20:20-04:00 172.16.1.120 hostapd - - - hostapd: 5txb3SxeZp: AP-STA-DISCONNECTED a4:08:01:db:6f:b7
<29>1 2024-03-22T00:20:20-04:00 172.16.1.120 hostapd - - - hostapd: wpa_driver_nl80211_set_key: ifindex=20 (5txb3SxeZp) alg=0 addr=0x1744ad8 key_idx=0 set_tx=1 seq_len=0 key_len=0 key_flag=0x20
<29>1 2024-03-22T00:20:20-04:00 172.16.1.120 hostapd - - - hostapd: wpa_driver_nl80211_set_key: ifindex=20 (5txb3SxeZp) alg=0 addr=0x1744ad8 key_idx=0 set_tx=1 seq_len=0 key_len=0 key_flag=0x20
<30>1 2024-03-22T00:20:20-04:00 172.16.1.240 hostapd - - - hostapd: 5txb3SxeZp: STA WPA: received EAPOL-Key frame (4/4 Pairwise)
<29>1 2024-03-22T00:20:20-04:00 172.16.1.240 hostapd - - - hostapd: wpa_driver_nl80211_set_key: ifindex=20 (5txb3SxeZp) alg=3 addr=0x8896f8 key_idx=0 set_tx=1 seq_len=0 key_len=16 key_flag=0x2c
<29>1 2024-03-22T00:20:20-04:00 172.16.1.240 hostapd - - - hostapd: 5txb3SxeZp: AP-STA-CONNECTED 1c:fe:2b:68:62:dc
<30>1 2024-03-22T00:20:20-04:00 172.16.1.240 hostapd - - - hostapd: 5txb3SxeZp: STA RADIUS: starting accounting session B2ECAB8E86C8B8A8
<30>1 2024-03-22T00:20:20-04:00 172.16.1.240 hostapd - - - hostapd: 5txb3SxeZp: STA WPA: pairwise key handshake completed (RSN)
<29>1 2024-03-22T00:20:20-04:00 172.16.1.240 hostapd - - - hostapd: 5txb3SxeZp: EAPOL-4WAY-HS-COMPLETED 1c:fe:2b:68:62:dc
<30>1 2024-03-22T00:20:30-04:00 172.16.1.240 hostapd - - - hostapd: 5txb3SxeZp: STA IEEE 802.11: disassociated
<29>1 2024-03-22T00:20:30-04:00 172.16.1.240 hostapd - - - hostapd: 5txb3SxeZp: AP-STA-DISCONNECTED
I spoke to Amazon support and they were unfortunately not much help, however I don’t think this is an Amazon problem (yet), as the devices are clearly disassociating from the AP’s. I can watch the live data in the portal and watch them go offline and come online every few seconds.
They were fine since the install of these AP’s over a week ago, so this is a new development.
It’s worth noting that I have devices that are NOT experiencing this behavior. So while it may not be an Amazon problem (yet), it might be a problem in the way the Amazon devices connect to WiFi.
Appreciate your help,
Zach