Device quantity disparity - iOS

iOS Mobile App Version 1.4.1 (516)
Controller Version 1.1C

Active devices on the network that are connected do not reflect on the iOS application.

Note: Some of the count does appear to account for dead devices on the road to expiration, which is another issue in itself all together. In this case, I’m only referring to the active devices.

image

Issue still exists as of 7/27/2025. Please advise.

iPhone14 Pro Max - iOS 18.5
iOS Application: Version 1.4.2 (542)
Alta S24 - Firmware 2.3b
Alta S16 - Firmware 2.3b
Route10 - Firmware 1.4h
Controller - Firmware 1.1f
Browser: Chrome Version 138.0.7204.159 (Official Build) (64-bit)