Can't find new AP after erase

I just got a new AP6 Pro. I made a configuration error, so to start again I deleted the device from my management and did a factory reset. Now it no longer appears as a new device, I don’t see it anymore.

Welcome to the community! Sorry to read about your issue with being able to manage the device after deletion. I’ve read your ticket, and am writing a reply there. I will provide a summary here after for anyone else that comes across your topic.

1 Like


After doing some testing this morning, I discovered that my PoE injector is not providing enough power (0.5A on 48V). After changing the injector, the AP reappeared. That explains the weird functioning: the AP had appeared at the beginning, but then it didn’t want to reappear.

Thank you for your excellent support!


Thanks for letting us know @clauderoy !