Hello!
I have bought a AP6 and AP6 Pro. The AP6 worked for a while and is now dead, and the AP6 Pro has a crack in the case next to the status light. How would I go about getting these replaced?
If you have a dead or defective unit, please reach out to support@alta.inc. We will help you confirm that the unit is unrecoverable, and work with you to get it swapped.
EDIT: This was resolved in a support ticket.
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