Hi all,
About 3 weeks ago I picked up 2 new AP7 Pros and so far so good from a performance perspective.
The only issue I’m encountering is I’ve noticed that there’s a slight buzzing that they emit that can be quite noticeable.
I have one of them mounted in a room of our townhome and I’m in there quite frequently. Anytime I don’t have my IEMs in it drives me nuts. I really love the unit, but this has been tough to deal with.
Any suggestions?
Hi @Cerros and welcome to the community!
What switch or injector is powering the AP7-Pros?
Hi Matt,
One is powered by a Route 10 and the other is powered by a PoE+ Ubiquiti injector. Both emitting the same type of buzz.
Do you happen to know what type/category of cabling you’re using? This can often be found printed on the cable.
Both are connected via a Cat6A cable. I tried a Cat6 and 6E both with the same sound as well.
Could you DM me a video demonstrating the buzz/hum, please? Believe it or not, that can tell us quite a bit of information.
Hi Matt,
Where were you wanting me to DM you? I don’t see an option here in the forum.
If you click on his name, you should see send message.
@Cerros I just sent you a DM, so you can reply to that.
Hi team, I just got an AP7 Pro and installed it in the lounge room ceiling today. It’s producing loud coil whine. Sadly I have had to turn it off as it’s too uncomfortable. Was there any root cause or fix found? I have a video I can share if it helps diagnose. It’s powered by a TP Link LS108GP and connected over no more than 14m (45 ft) of brand new pure copper solid core cat 6 cable.
@declan Yes, there was a pre-production batch that had a problem. Please reach out to support and they will take care of you.
Great to know, thanks Jeff!
@alta-jeff I’ve also noticed this with the AP7 Pros I received from Provantage. I’ll reach out to support. Interesting you say pre-production. What I received seemed to be the final product.
I’ve only seen it in pre-production units.