I haven’t look in the Alta app in like maybe 6 months but I’ve notice several of my far side of my devices having connection issues so I went and checked the Alta app today and notice it’s no longer has my ap in the app controller. I can’t seem to add it back, the ap6 pro physically looks fine with a white light. I rebooted just in case and works fine it seems. My firewall is showing it’s making small traffic to manage.alta.inc but there not a lot traffic so that means none of my device actually aren’t connected to that ap instead they all swapped over to my Aruba ap on the far side of the house and that’s why their having connection issue cause the signal is too weak or too far. Do I need to reset the ap? Or can I just add it back and it sync with my controller with original setting I setup last year? If so how?
Can you DM me the MAC address and your email and then I’ll DM you my email for an invite to take a look?