AP is diconnected, unable to update software

Hello, I’m trying to set up wireless, but the brand new APpro I don’t think is setup correctly. It shows disconnected for the status. I’ve tried resetting, deleting it but nothing seems to work. Current ver: 1.0s

Thanks

Please try a power-on reset as described in this article. It should flash a more up to date firmware and get you back online.

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Man you guys are Awesome! Thank you that worked. Your whole support staff is top notch.

Shout out to David who helped me yesterday get my network setup. Patience played a huge part, it wasn’t an issue with Alta, the problem ended up being on the ISP side not allowing the router to acquire an ip.

Thanks guys

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