I have an AP that was removed from one of our sites (not sure which one). It has been factory reset, but when I tryto add it to a new site, I get the below message. I am admin on all our sites, but I don’t receive a request to unbind the device. The serial number is bcb923032ff4. Can the device be released by Alta labs support?
HI Request Device bcb923032ff4
This device is currently assigned to another user’s account.
This can happen if a previous owner of this device has not deleted the device from their account.
Do you want to request permission to use this device?