AP 7-PRO issues connecting to VPN

Access Points
1

Hi All,

just just installed an AP 7-PRO (3.0m) and it works fine.

Unfortunately the issue that I noticed that I can no longer connect to Corporate VPN (most likely 443 / 500/ 4500) - it connects, runs for 20 or so seconds and disconnects

testing porton VPN - (wireguard) same issues - connects and runs for few seconds and drops and goes to “reconnecting” indefinitely

I don’t use any sec profiles/ ips-ids and network type is standard (small)

has anyone had same issues?

ps:

works perfectly fine on another, non alta AP - so not a router issue

thanks

2

the issue has been found - the cause of all the problem was MLO - as soon as disabled - all the issues went away.

I hope Alta Labs can improve MLO implementation on the AP

3

There are plenty of MLO issues in client devices, as well, unfortunately. What client device are you using, including model and OS version? We can try to replicate the issue to understand where the problem lies.

4

Hi Jeff,

Appreciate your reply, yup seems like at this moment MLO implementation on the clients side is a hit or miss and the behaviour is practically unpredictable.

The laptop is a Lenovo Chromebook plus 14 (mediatek model).

Testing MLO on another Ap (grandstream) with this laptop, while the vpn aps worked fine, the connection was dropping and sort of jumping between 5 and 6 GHz.

A bit similar behaviour with the Alta labs ap, also disconnects for up to 15 seconds every hour or so but also random vpn drops.

Other than that, no issues at all, thank you for the solid product overall.