# Setting Local Control to static IP now I can't access it **URL:** \ **Category:** Alta Control\ **Tags:** bug-report\ **Created:** [February 7, 2025, 9:10pm UTC](https://forum.alta.inc/t/setting-local-control-to-static-ip-now-i-cant-access-it/4574 "2025-02-07T21:10:30Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![elector.onuses-0i](https://forum.alta.inc/letter_avatar_proxy/v4/letter/e/c67d28/32.png) [@elector.onuses-0i](https://forum.alta.inc/u/elector.onuses-0i)\ **Post date:** [February 7, 2025, 9:10pm UTC](https://forum.alta.inc/t/setting-local-control-to-static-ip-now-i-cant-access-it/4574/1 "2025-02-07T21:10:30Z")
My local Control was getting a DHCP address from the Route 10 for the VLAN it’s on. I wanted to make that a static address, so I went to the Control under devices and set the VLAN and the IP (an IP within the static range (first 10 IPs) and now I can’t access the controller. Ping fails on static IP and ping to ddns address shows default VLAN. I am able to recover by plugging the control into a port on my Alta 8 port switch that’s on the default VLAN. I can then reset the device VLAN and IP back to default and then plug it back into the Route 10 and it gets a default VLAN IP. I then can change the VLAN on the port and the Control with get the original DHCP IP again. Am I missing something when trying to set it to a static IP? ---
**Author:** ![ebuckland81](https://forum.alta.inc/user_avatar/forum.alta.inc/ebuckland81/32/3446_2.png) [@ebuckland81](https://forum.alta.inc/u/ebuckland81)\ **Post date:** [February 7, 2025, 9:52pm UTC](https://forum.alta.inc/t/setting-local-control-to-static-ip-now-i-cant-access-it/4574/2 "2025-02-07T21:52:17Z")
Sounds related to this: > [@BUG: VLAN changed no. of Static IP, Router Locks up, Native VLAN changed on Port](https://forum.alta.inc/t/bug-vlan-changed-no-of-static-ip-router-locks-up-native-vlan-changed-on-port/3666/1): > > I tried to change the number of STATIC assigned IP in a VLAN 20 from 5 to 15. > > Route 10 locks up , cant access internet or any local devices. Eventally coouple of minutes later I have access back - set static 15 to 5. and this: > [@BUG: VLAN changed no. of Static IP, Router Locks up, Native VLAN changed on Port](https://forum.alta.inc/t/bug-vlan-changed-no-of-static-ip-router-locks-up-native-vlan-changed-on-port/3666/13): > > Not sure why that is, but if you set the `Native VLAN` then make any static IP assignments or change the icon of a device (basically any setting that uses the pop up it seems), the `Native VLAN` would swap back to `Default`. and similar to my own issue: > [@VLAN and port tagging confusion](https://forum.alta.inc/t/vlan-and-port-tagging-confusion/4439/13): > > updating a device connected to an Untagged port, associated to a specific VLAN, gets unintentionally (at least in my opinion) Tagged to that VLAN and Native VLAN set to Default. The problem seems to be that changes in the Device’s card changes the port settings in a somewhat unintuitive way. ---
**Author:** ![Alta-Josh](https://forum.alta.inc/user_avatar/forum.alta.inc/alta-josh/32/2466_2.png) [@Alta-Josh](https://forum.alta.inc/u/Alta-Josh)\ **Post date:** [February 7, 2025, 9:58pm UTC](https://forum.alta.inc/t/setting-local-control-to-static-ip-now-i-cant-access-it/4574/3 "2025-02-07T21:58:25Z")
Could you show a screenshot of how you are configuring the VLAN? ---
**Author:** ![elector.onuses-0i](https://forum.alta.inc/letter_avatar_proxy/v4/letter/e/c67d28/32.png) [@elector.onuses-0i](https://forum.alta.inc/u/elector.onuses-0i)\ **Post date:** [February 7, 2025, 10:01pm UTC](https://forum.alta.inc/t/setting-local-control-to-static-ip-now-i-cant-access-it/4574/4 "2025-02-07T22:01:09Z")
![Screenshot 2025-02-07 at 17.00.23](https://forum.alta.inc/uploads/default/original/2X/e/ea55823824665024b866904b5b40ef763d30e60f.png) Thanks Josh. Attached. ---
**Author:** ![elector.onuses-0i](https://forum.alta.inc/letter_avatar_proxy/v4/letter/e/c67d28/32.png) [@elector.onuses-0i](https://forum.alta.inc/u/elector.onuses-0i)\ **Post date:** [February 7, 2025, 10:02pm UTC](https://forum.alta.inc/t/setting-local-control-to-static-ip-now-i-cant-access-it/4574/5 "2025-02-07T22:02:14Z")
Thanks @ebuckland81 Sounds like I may be hitting some bugs ---
**Author:** ![Alta-Josh](https://forum.alta.inc/user_avatar/forum.alta.inc/alta-josh/32/2466_2.png) [@Alta-Josh](https://forum.alta.inc/u/Alta-Josh)\ **Post date:** [February 7, 2025, 10:03pm UTC](https://forum.alta.inc/t/setting-local-control-to-static-ip-now-i-cant-access-it/4574/6 "2025-02-07T22:03:02Z")
And how have you defined the VLAN `460`? Can you share that screenshot as well? ---
**Author:** ![elector.onuses-0i](https://forum.alta.inc/letter_avatar_proxy/v4/letter/e/c67d28/32.png) [@elector.onuses-0i](https://forum.alta.inc/u/elector.onuses-0i)\ **Post date:** [February 7, 2025, 10:04pm UTC](https://forum.alta.inc/t/setting-local-control-to-static-ip-now-i-cant-access-it/4574/7 "2025-02-07T22:04:15Z")
![Screenshot 2025-02-07 at 17.04.01](https://forum.alta.inc/uploads/default/original/2X/6/6477e660d6372f738d5431e7733f4f1fdf8c9367.png) ---
**Author:** ![elector.onuses-0i](https://forum.alta.inc/letter_avatar_proxy/v4/letter/e/c67d28/32.png) [@elector.onuses-0i](https://forum.alta.inc/u/elector.onuses-0i)\ **Post date:** [February 7, 2025, 10:06pm UTC](https://forum.alta.inc/t/setting-local-control-to-static-ip-now-i-cant-access-it/4574/8 "2025-02-07T22:06:43Z")
Right now I have it plugged into the Alta 8 port switch and that port is configured for a Default VLAN. So it got a DHCP IP from there. That’s how I can access it and provide you these screenshots. ---
**Author:** ![ebuckland81](https://forum.alta.inc/user_avatar/forum.alta.inc/ebuckland81/32/3446_2.png) [@ebuckland81](https://forum.alta.inc/u/ebuckland81)\ **Post date:** [February 7, 2025, 10:07pm UTC](https://forum.alta.inc/t/setting-local-control-to-static-ip-now-i-cant-access-it/4574/9 "2025-02-07T22:07:40Z")
What does the original port, that it was attached to, but sent off from / locked out of, look like now? ---
**Author:** ![Alta-Josh](https://forum.alta.inc/user_avatar/forum.alta.inc/alta-josh/32/2466_2.png) [@Alta-Josh](https://forum.alta.inc/u/Alta-Josh)\ **Post date:** [February 7, 2025, 10:08pm UTC](https://forum.alta.inc/t/setting-local-control-to-static-ip-now-i-cant-access-it/4574/10 "2025-02-07T22:08:49Z")
Thanks. Have you configured this VLAN on the Route10 interface as the `Native VLAN`? ---
**Author:** ![elector.onuses-0i](https://forum.alta.inc/letter_avatar_proxy/v4/letter/e/c67d28/32.png) [@elector.onuses-0i](https://forum.alta.inc/u/elector.onuses-0i)\ **Post date:** [February 7, 2025, 10:10pm UTC](https://forum.alta.inc/t/setting-local-control-to-static-ip-now-i-cant-access-it/4574/11 "2025-02-07T22:10:25Z")
Route 10 has this now for the interface I plug the Control into. ![Screenshot 2025-02-07 at 17.09.28](https://forum.alta.inc/uploads/default/original/2X/d/d3722ad6c5c131685e2aaa4952d909b4b1d19b27.png) ---
**Author:** ![anon77415413](https://forum.alta.inc/letter_avatar_proxy/v4/letter/a/f1d935/32.png) [@anon77415413](https://forum.alta.inc/u/anon77415413)\ **Post date:** [February 7, 2025, 10:12pm UTC](https://forum.alta.inc/t/setting-local-control-to-static-ip-now-i-cant-access-it/4574/12 "2025-02-07T22:12:50Z")
check what is selected in “Allowed VLANs”. I bet 460 isn’t checked… ---
**Author:** ![elector.onuses-0i](https://forum.alta.inc/letter_avatar_proxy/v4/letter/e/c67d28/32.png) [@elector.onuses-0i](https://forum.alta.inc/u/elector.onuses-0i)\ **Post date:** [February 7, 2025, 10:15pm UTC](https://forum.alta.inc/t/setting-local-control-to-static-ip-now-i-cant-access-it/4574/13 "2025-02-07T22:15:38Z")
Right now Allowed is showing Default (in screenshot above) which I thought would just tag everything ---
**Author:** ![anon77415413](https://forum.alta.inc/letter_avatar_proxy/v4/letter/a/f1d935/32.png) [@anon77415413](https://forum.alta.inc/u/anon77415413)\ **Post date:** [February 7, 2025, 10:16pm UTC](https://forum.alta.inc/t/setting-local-control-to-static-ip-now-i-cant-access-it/4574/14 "2025-02-07T22:16:57Z")
maybe check what you want individually and give it a try? I am starting to wonder if it really does what we think. ---
**Author:** ![elector.onuses-0i](https://forum.alta.inc/letter_avatar_proxy/v4/letter/e/c67d28/32.png) [@elector.onuses-0i](https://forum.alta.inc/u/elector.onuses-0i)\ **Post date:** [February 7, 2025, 10:18pm UTC](https://forum.alta.inc/t/setting-local-control-to-static-ip-now-i-cant-access-it/4574/15 "2025-02-07T22:18:54Z")
I’m just plugging the control into that port so I wouldn’t think I would need anything else. I would think I just need the native VLAN since this is basically an access port. ---
**Author:** ![ebuckland81](https://forum.alta.inc/user_avatar/forum.alta.inc/ebuckland81/32/3446_2.png) [@ebuckland81](https://forum.alta.inc/u/ebuckland81)\ **Post date:** [February 7, 2025, 10:22pm UTC](https://forum.alta.inc/t/setting-local-control-to-static-ip-now-i-cant-access-it/4574/16 "2025-02-07T22:22:23Z")
The port in the screenshot is the one used after recovery, right?! Do you also have info on the port that it was plugged into when being kicked off. ---
**Author:** ![elector.onuses-0i](https://forum.alta.inc/letter_avatar_proxy/v4/letter/e/c67d28/32.png) [@elector.onuses-0i](https://forum.alta.inc/u/elector.onuses-0i)\ **Post date:** [February 7, 2025, 10:25pm UTC](https://forum.alta.inc/t/setting-local-control-to-static-ip-now-i-cant-access-it/4574/17 "2025-02-07T22:25:44Z")
The screenshots are of the port the control was originally plugged into. Right now I have it plugged into a POE port on the Alta Labs 8 ports switch. That ports is configured Default. See screenshots. ![Screenshot 2025-02-07 at 17.24.35](https://forum.alta.inc/uploads/default/original/2X/7/793cd71823b2ed2e74fd8c697972ee9b4778d244.png) ![Screenshot 2025-02-07 at 17.25.18](https://forum.alta.inc/uploads/default/original/2X/b/b99df865a200f40b8d72146d7c5ee5343207dbc0.png) ---
**Author:** ![elector.onuses-0i](https://forum.alta.inc/letter_avatar_proxy/v4/letter/e/c67d28/32.png) [@elector.onuses-0i](https://forum.alta.inc/u/elector.onuses-0i)\ **Post date:** [February 7, 2025, 10:27pm UTC](https://forum.alta.inc/t/setting-local-control-to-static-ip-now-i-cant-access-it/4574/18 "2025-02-07T22:27:54Z")
My guess is the port setting takes precedent over the device setting. So since the port is Default, the Control is getting a Default IP even though the device says it should be on 460 with a 10.4.60 IP. Doesn’t explain why the port on the Route 10 that’s currently showing 460 as the VLAN doesn’t issues the static IP to the Control when it’s plugged in there. ---
**Author:** ![elector.onuses-0i](https://forum.alta.inc/letter_avatar_proxy/v4/letter/e/c67d28/32.png) [@elector.onuses-0i](https://forum.alta.inc/u/elector.onuses-0i)\ **Post date:** [February 7, 2025, 10:32pm UTC](https://forum.alta.inc/t/setting-local-control-to-static-ip-now-i-cant-access-it/4574/19 "2025-02-07T22:32:05Z")
Right now I can set the port on the Route 10 back to Default and set the Native VLAN and IP on the device back to Default and blank IP. Then bring the Control back over there to the Route 10 and plugit back in and it will come online. I can then change the Native VLAN to 460 and it will get a 460 DHCP IP. However if I set the device to 460 and give it an IP while it’s over there, then the connection is lost. ---
**Author:** ![Alta-Josh](https://forum.alta.inc/user_avatar/forum.alta.inc/alta-josh/32/2466_2.png) [@Alta-Josh](https://forum.alta.inc/u/Alta-Josh)\ **Post date:** [February 7, 2025, 10:42pm UTC](https://forum.alta.inc/t/setting-local-control-to-static-ip-now-i-cant-access-it/4574/20 "2025-02-07T22:42:30Z")
Thanks. So it seems like your trouble is with just the device override setting specifically. Is that correct? [Next page](https://forum.alta.inc/t/setting-local-control-to-static-ip-now-i-cant-access-it/4574.md?page=2)