# ROUTE10 FAQs (and answers)

**URL:** <https://forum.alta.inc/t/route10-faqs-and-answers/3258>\
**Category:** Routers\
**Tags:** router\
**Created:** [September 20, 2024, 4:53pm UTC](https://forum.alta.inc/t/route10-faqs-and-answers/3258 "2024-09-20T16:53:47Z")\
**Posts on this page:** 20\
**Page:** 5

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**Author:** ![L3houx](https://forum.alta.inc/user_avatar/forum.alta.inc/l3houx/32/2667_2.png) [@L3houx](https://forum.alta.inc/u/L3houx)\
**Post date:** [October 27, 2024, 7:27pm UTC](https://forum.alta.inc/t/route10-faqs-and-answers/3258/84 "2024-10-27T19:27:00Z")

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Right now I switch back to pfSense because I had problems getting high speed like I said before.

I used to connect the DAC sfp+ port 5 (lan 4 sfp+) of the Route 10 and the port 25 on the 24 ports switch. I also make sure that the port is Standard Mode and not WAN Mode. I also tried forcing the speed 100mbs and 1gbs to see if the route10 detects and connects with the switch but without any success.

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<div class="post-metadata">

**Author:** ![L3houx](https://forum.alta.inc/user_avatar/forum.alta.inc/l3houx/32/2667_2.png) [@L3houx](https://forum.alta.inc/u/L3houx)\
**Post date:** [October 28, 2024, 2:51pm UTC](https://forum.alta.inc/t/route10-faqs-and-answers/3258/85 "2024-10-28T14:51:18Z")

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Do you see 10gig speed in the Alta Controller Dashboard?

I see the 10gig in my pfSense when the DAC SFP+ cable is connected between the pfSense and the switch 24 ports.

## pfSense

 ![image](https://forum.alta.inc/uploads/default/original/2X/2/275a9926d41c3a3372f19378da1cbcbd59860d77.png)

## Alta Labs

 ![image](https://forum.alta.inc/uploads/default/original/2X/1/11016883f7008e7cbce70f954e8cbc8a78d1337e.png)

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<div class="post-metadata">

**Author:** ![anon77415413](https://forum.alta.inc/letter_avatar_proxy/v4/letter/a/f1d935/32.png) [@anon77415413](https://forum.alta.inc/u/anon77415413)\
**Post date:** [October 28, 2024, 2:54pm UTC](https://forum.alta.inc/t/route10-faqs-and-answers/3258/86 "2024-10-28T14:54:08Z")

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Indeed I do! Between port 25 and L4 in the screenshot there.

 ![Screenshot 2024-10-28 at 08.53.24](https://forum.alta.inc/uploads/default/original/2X/e/e7db27d957c255f834b943dcafbc96419fc2a10c.png)

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<div class="post-metadata">

**Author:** ![L3houx](https://forum.alta.inc/user_avatar/forum.alta.inc/l3houx/32/2667_2.png) [@L3houx](https://forum.alta.inc/u/L3houx)\
**Post date:** [October 28, 2024, 2:58pm UTC](https://forum.alta.inc/t/route10-faqs-and-answers/3258/87 "2024-10-28T14:58:58Z")

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I tested with Wan2 on my side (fiber to the home with SFP module)… I don’t know if that could be the cause of my problem because SFP modules should be independent of each other.

I really want to understand better and try to figure out a way to fix that because I worked on a YouTube video about the Route10 but since I had a problem with my SFP+ ports and PPPOE speed, I don’t want people to think that it is a bad device ☹ because it is not.

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<div class="post-metadata">

**Author:** ![anon77415413](https://forum.alta.inc/letter_avatar_proxy/v4/letter/a/f1d935/32.png) [@anon77415413](https://forum.alta.inc/u/anon77415413)\
**Post date:** [October 28, 2024, 3:18pm UTC](https://forum.alta.inc/t/route10-faqs-and-answers/3258/88 "2024-10-28T15:18:15Z")

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Might be worth calling into support and seeing where that takes you. I have not done that myself yet.  
[https://help.alta.inc/hc/en-us](https://help.alta.inc/hc/en-us)

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<div class="post-metadata">

**Author:** ![Alta-Jeff](https://forum.alta.inc/user_avatar/forum.alta.inc/alta-jeff/32/56_2.png) [@Alta-Jeff](https://forum.alta.inc/u/Alta-Jeff)\
**Post date:** [October 28, 2024, 3:42pm UTC](https://forum.alta.inc/t/route10-faqs-and-answers/3258/89 "2024-10-28T15:42:56Z")

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@L3houx Feel free to invite me to your site, and we can take a look. Very similar configuration works great here. So this is just the LAN connection between Route10 LAN4 and S24 port 25 having problems, right?

PPPOE is HW accelerated on the Route10, so you should be able to max out whatever your ISP is giving you. You can run iperf3 on the Route10 itself if you want to see what the router itself can get over your PPPOE connection.

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<div class="post-metadata">

**Author:** ![L3houx](https://forum.alta.inc/user_avatar/forum.alta.inc/l3houx/32/2667_2.png) [@L3houx](https://forum.alta.inc/u/L3houx)\
**Post date:** [October 28, 2024, 4:22pm UTC](https://forum.alta.inc/t/route10-faqs-and-answers/3258/90 "2024-10-28T16:22:15Z")

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Perfect! I host the self hosted version of the controller 😬. I will try to debug everything Friday since I take that day off. It would be easier to debug during the day.

Yep the LAN connection between Route10 and S24 Ports, the connection wasn’t working. I wasn’t able to detect the controller or any other device connected to the switch.

For the PPPOE speed, I tested with `Fast.com` and `Speedtest.net` and I capped at 500-550 mb/s wired not over Wi-Fi. I will try with a public `iperf` server

I tried with my pfSense with a server in Montreal and I get around 915 up/down.

```auto
iperf3 -c as21723.goco.ca -p 9200-9240

```

 ![image](https://forum.alta.inc/uploads/default/original/2X/5/51c4edcd399ed81172b035e8d3ecc0ebaa4c9cc4.png)

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<div class="post-metadata">

**Author:** ![Alta-Jeff](https://forum.alta.inc/user_avatar/forum.alta.inc/alta-jeff/32/56_2.png) [@Alta-Jeff](https://forum.alta.inc/u/Alta-Jeff)\
**Post date:** [October 28, 2024, 4:48pm UTC](https://forum.alta.inc/t/route10-faqs-and-answers/3258/91 "2024-10-28T16:48:49Z")

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Sounds good @L3houx we can debug then.

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<div class="post-metadata">

**Author:** ![Defyiant](https://forum.alta.inc/letter_avatar_proxy/v4/letter/d/ad7895/32.png) [@Defyiant](https://forum.alta.inc/u/Defyiant)\
**Post date:** [October 31, 2024, 5:44am UTC](https://forum.alta.inc/t/route10-faqs-and-answers/3258/92 "2024-10-31T05:44:53Z")

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I’m planning to add a Route10 device into my existing network setup, which currently looks like this: WAN \> pfSense (firewall/router) \> switch \> access point. I understand the recommendation to use only one DHCP server within a network to avoid conflicts. However, I’m unsure about the best way to configure DHCP in this scenario.

My main questions are:

- Should I disable DHCP on pfSense and rely on the Route10 for IP assignments, or keep pfSense as the primary DHCP server and set the Route10 as a DHCP client?
- What’s the best practice for integrating Route10 here without impacting network performance or management?

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<div class="post-metadata">

**Author:** ![L3houx](https://forum.alta.inc/user_avatar/forum.alta.inc/l3houx/32/2667_2.png) [@L3houx](https://forum.alta.inc/u/L3houx)\
**Post date:** [October 31, 2024, 12:33pm UTC](https://forum.alta.inc/t/route10-faqs-and-answers/3258/93 "2024-10-31T12:33:22Z")

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I currently have the same setup as you @Defyiant (pfSense, switch, APs). I tested the Route10 as my main router but I also wanted to test it as “second” router in my network. I configured the “WAN” port as DHCP and I got an IP assigned, but the device didn’t get the status “connected”. I will dig further tomorrow to see the full power of that device.

I also saw on the forum that some people had problems linking the Route10 to the local controller (like in my case). So I might try to configure everything in the cloud to see it if gets connected status that way. I keep you updated when I get some results.

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<div class="post-metadata">

**Author:** ![dalewhlrr](https://forum.alta.inc/user_avatar/forum.alta.inc/dalewhlrr/32/1780_2.png) [@dalewhlrr](https://forum.alta.inc/u/dalewhlrr)\
**Post date:** [October 31, 2024, 2:54pm UTC](https://forum.alta.inc/t/route10-faqs-and-answers/3258/94 "2024-10-31T14:54:38Z")

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I have it connected as a second router using the cloud controller and using local controller for all my other devices.

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<div class="post-metadata">

**Author:** ![L3houx](https://forum.alta.inc/user_avatar/forum.alta.inc/l3houx/32/2667_2.png) [@L3houx](https://forum.alta.inc/u/L3houx)\
**Post date:** [October 31, 2024, 3:09pm UTC](https://forum.alta.inc/t/route10-faqs-and-answers/3258/95 "2024-10-31T15:09:34Z")

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I may switch everything to the cloud since I prefer having only 1 interface dashboard to configure everything other than multiple ones.

Like I said, I will come tomorrow with more reviews.

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<div class="post-metadata">

**Author:** ![user19](https://forum.alta.inc/user_avatar/forum.alta.inc/user19/32/1221_2.png) [@user19](https://forum.alta.inc/u/user19)\
**Post date:** [October 31, 2024, 3:39pm UTC](https://forum.alta.inc/t/route10-faqs-and-answers/3258/96 "2024-10-31T15:39:20Z")

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@Alta-Jeff Any news on when option 61 will be added please? - as sadly I need this before I can use my Route 10.

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<div class="post-metadata">

**Author:** ![Defyiant](https://forum.alta.inc/letter_avatar_proxy/v4/letter/d/ad7895/32.png) [@Defyiant](https://forum.alta.inc/u/Defyiant)\
**Post date:** [October 31, 2024, 4:26pm UTC](https://forum.alta.inc/t/route10-faqs-and-answers/3258/97 "2024-10-31T16:26:50Z")

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Perfect keep me updated as I don’t have a local controller and rather manage it in the cloud or get around to hosting my controller on my nas.

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<div class="post-metadata">

**Author:** ![L3houx](https://forum.alta.inc/user_avatar/forum.alta.inc/l3houx/32/2667_2.png) [@L3houx](https://forum.alta.inc/u/L3houx)\
**Post date:** [November 4, 2024, 2:36pm UTC](https://forum.alta.inc/t/route10-faqs-and-answers/3258/98 "2024-11-04T14:36:25Z")

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I retested the Route10 last Friday,

- SPF+
- PPPOE Wan connection speed
- the onboarding using the local controller

Here is my update, I used the cloud controller and the Route10 connected instantly. I was also able to get full speed from my ISP (933 mb/s) using iperf3 server. The speed was the same as my pfSense, so very happy about that!

I also tested the DAC SPF+ cable and I wasn’t able to figure out the problem. I tried a SFP module to connect a RJ45 cable and It worked instantly. Port 5 of the Route10 was mapped and I saw the switch connected to it, so I really think that it is linked to my cable.

So far, I’m pretty happy with that device and It delivers a lot of power and features for that price point.

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<div class="post-metadata">

**Author:** ![mattiasso](https://forum.alta.inc/letter_avatar_proxy/v4/letter/m/b9e5f3/32.png) [@mattiasso](https://forum.alta.inc/u/mattiasso)\
**Post date:** [November 5, 2024, 1:09am UTC](https://forum.alta.inc/t/route10-faqs-and-answers/3258/99 "2024-11-05T01:09:35Z")

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10Gbps IPS/IDS is an extremely **bold** claim. How did you test that scenario? What’s your IPS engine based on?

Moreover, the system seems to be based on Openwrt. Is it possible to access and update the vanilla interface? Is the bootloader unlocked?

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<div class="post-metadata">

**Author:** ![WhyAydan](https://forum.alta.inc/user_avatar/forum.alta.inc/whyaydan/32/3429_2.png) [@WhyAydan](https://forum.alta.inc/u/WhyAydan)\
**Post date:** [November 5, 2024, 3:52pm UTC](https://forum.alta.inc/t/route10-faqs-and-answers/3258/101 "2024-11-05T15:52:28Z")

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> [@mattiasso](#):
>
> What’s your IPS engine based on?

My bet would be **Suricata** tbh. Maybe **Snort** but I think **Suricata** is more efficient.

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<div class="post-metadata">

**Author:** ![pytnom](https://forum.alta.inc/user_avatar/forum.alta.inc/pytnom/32/2723_2.png) [@pytnom](https://forum.alta.inc/u/pytnom)\
**Post date:** [November 8, 2024, 2:14pm UTC](https://forum.alta.inc/t/route10-faqs-and-answers/3258/102 "2024-11-08T14:14:28Z")

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Will the unit provide some dynamic dns service(s)?

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<div class="post-metadata">

**Author:** ![pytnom](https://forum.alta.inc/user_avatar/forum.alta.inc/pytnom/32/2723_2.png) [@pytnom](https://forum.alta.inc/u/pytnom)\
**Post date:** [November 8, 2024, 2:23pm UTC](https://forum.alta.inc/t/route10-faqs-and-answers/3258/103 "2024-11-08T14:23:30Z")

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Are there supported transceivers for the SFP+ ports to 10G BaseT?

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<div class="post-metadata">

**Author:** ![Axon](https://forum.alta.inc/user_avatar/forum.alta.inc/axon/32/1716_2.png) [@Axon](https://forum.alta.inc/u/Axon)\
**Post date:** [November 12, 2024, 5:39am UTC](https://forum.alta.inc/t/route10-faqs-and-answers/3258/104 "2024-11-12T05:39:24Z")

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I found it very strange that there is no DHCP reservations feature. I do not know of any router that does not have this. I can understand not having some higher level VLAN, VPN or DPI features, but not being able to reserve IP address from the router is very confusing to me. I can not use this router until I can do that. The router overall is great but with out this one feature I can not use the Route10.

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