# ROUTE10 FAQs (and answers)

**URL:** <https://forum.alta.inc/t/route10-faqs-and-answers/3258>\
**Category:** Routers\
**Tags:** router\
**Created:** [September 20, 2024, 4:53pm UTC](https://forum.alta.inc/t/route10-faqs-and-answers/3258 "2024-09-20T16:53:47Z")\
**Posts on this page:** 20\
**Page:** 4

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**Author:** ![L3houx](https://forum.alta.inc/user_avatar/forum.alta.inc/l3houx/32/2667_2.png) [@L3houx](https://forum.alta.inc/u/L3houx)\
**Post date:** [October 9, 2024, 6:14pm UTC](https://forum.alta.inc/t/route10-faqs-and-answers/3258/62 "2024-10-09T18:14:52Z")

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Regarding the mDNS feature, would it be possible to limit it to specific VLANs ??? Currently, I configured my pfSense to forward the mDNS request from IoT network to my Home network, and only that. So I limited every other mDNS request in my entire network.

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**Author:** ![dipstick](https://forum.alta.inc/letter_avatar_proxy/v4/letter/d/ecccb3/32.png) [@dipstick](https://forum.alta.inc/u/dipstick)\
**Post date:** [October 10, 2024, 3:29am UTC](https://forum.alta.inc/t/route10-faqs-and-answers/3258/63 "2024-10-10T03:29:41Z")

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1. The Unifi Dream Machine currently has poor data reporting because it doesn’t seem to count IPv6 traffic in the data usage, is this the same for the Route10?
2. The UDM QOS system seems to ignore IPv6 traffic, would this be the case for Route10?
3. One of my favourite features in the Unifi world is the one click option to isolate a VLAN from all other VLANs which can be very helpful for iOS etc. Is this possible in the Route10 world?

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**Author:** ![TeWe](https://forum.alta.inc/user_avatar/forum.alta.inc/tewe/32/2455_2.png) [@TeWe](https://forum.alta.inc/u/TeWe)\
**Post date:** [October 13, 2024, 2:31pm UTC](https://forum.alta.inc/t/route10-faqs-and-answers/3258/65 "2024-10-13T14:31:05Z")

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Just having a S8-POE switch for the time being with 3 LAN devices wired.  
One of them is an AP6-Pro (PoE).  
Can I completely replace my S8-POE with a Route10 as soon as it will be available in my country?  
Route10 would have enough ports for me (including PoE for my AP6-Pro) but does it make sense to use Route10 as a little _switch_?  
Can I skip the physical switch, plug all into Route10 and have all my 3 VLANs there?  
Or do you guys recommend to stay with the classic setup _router - switch - AP_ anyway?  
Just curious…

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**Author:** ![Alta-Josh](https://forum.alta.inc/user_avatar/forum.alta.inc/alta-josh/32/2466_2.png) [@Alta-Josh](https://forum.alta.inc/u/Alta-Josh)\
**Post date:** [October 14, 2024, 8:34pm UTC](https://forum.alta.inc/t/route10-faqs-and-answers/3258/66 "2024-10-14T20:34:33Z")

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I’m currently running my Route10 with an AP6-Pro and a Control over the POE, then another LAN out to an S8-POE where I have my workstation and another AP hooked up. I don’t see any issue with VLANs either, but perhaps there is something I overlooked in your question. It should work fine.

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**Author:** ![MichaelMuni](https://forum.alta.inc/user_avatar/forum.alta.inc/michaelmuni/32/2612_2.png) [@MichaelMuni](https://forum.alta.inc/u/MichaelMuni)\
**Post date:** [October 17, 2024, 5:11pm UTC](https://forum.alta.inc/t/route10-faqs-and-answers/3258/67 "2024-10-17T17:11:30Z")

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I just ordered one however after looking through this thread there are some concerns and questions that jump out.

Like that others above have said, reverse proxy with authentication would be an amazing feature, one that on its own would get people to pick one of these up to securely access services they are running on the local network from the outside.

Seeing that DHCP and IP reservations will not be an option at launch is just jarring. You get the alt router, alta switch, alta AP, oh but we need a separate device from 3rd party to have DHCP? 🤯

You already send notifications when an alta device seems to be offline can you please expand this into a section with a graph and logs of every time the route10 loses internet connection and what the duration was. This helps with getting credits back on the internet bill for outages.

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**Author:** ![Alta-Josh](https://forum.alta.inc/user_avatar/forum.alta.inc/alta-josh/32/2466_2.png) [@Alta-Josh](https://forum.alta.inc/u/Alta-Josh)\
**Post date:** [October 17, 2024, 6:32pm UTC](https://forum.alta.inc/t/route10-faqs-and-answers/3258/68 "2024-10-17T18:32:40Z")

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> [@MichaelMuni](#):
>
> Seeing that DHCP and IP reservations will not be an option at launch is just jarring. You get the alt router, alta switch, alta AP, oh but we need a separate device from 3rd party to have DHCP?

Sorry about this confusion. The Route10 has a fully functional DHCP server out of the box. Static reservations can also be assigned on a per-client basis. (Edit: Maybe after firmware upgrade to `1.3j`)

 ![satty-2024-10-17_13:32:14](https://forum.alta.inc/uploads/default/original/2X/9/90808d412f392405f5996100688823dc8fcfeb11.png)

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**Author:** ![michaelmacho](https://forum.alta.inc/letter_avatar_proxy/v4/letter/m/3ab097/32.png) [@michaelmacho](https://forum.alta.inc/u/michaelmacho)\
**Post date:** [October 22, 2024, 10:07pm UTC](https://forum.alta.inc/t/route10-faqs-and-answers/3258/69 "2024-10-22T22:07:47Z")

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Q: Will it launch with dual-WAN support?  
A: That is the goal, it does not support dual WAN at the time of this post, but we have a heavy goal to have that ready to go by the time end-users physically have the router

Q: Is Dual WAN working as of today?

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**Author:** ![Hefty](https://forum.alta.inc/letter_avatar_proxy/v4/letter/h/ed655f/32.png) [@Hefty](https://forum.alta.inc/u/Hefty)\
**Post date:** [October 23, 2024, 8:55am UTC](https://forum.alta.inc/t/route10-faqs-and-answers/3258/70 "2024-10-23T08:55:33Z")

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Q: What is the plan for secrets management? For example when you introduce Wireguard, how will keys be securely stored. My understanding is everything is pushed from the Alta Controller / Cloud, having looked on the controller database most things seem to be stored in plain text.

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**Author:** ![Alta-Matt\_v2](https://forum.alta.inc/user_avatar/forum.alta.inc/alta-matt_v2/32/2456_2.png) [@Alta-Matt\_v2](https://forum.alta.inc/u/Alta-Matt_v2)\
**Post date:** [October 24, 2024, 8:53pm UTC](https://forum.alta.inc/t/route10-faqs-and-answers/3258/71 "2024-10-24T20:53:35Z")

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> [@michaelmacho](#):
>
> Q: Will it launch with dual-WAN support?  
> A: That is the goal, it does not support dual WAN at the time of this post, but we have a heavy goal to have that ready to go by the time end-users physically have the router
> 
> Q: Is Dual WAN working as of today?

Dual WAN is working in the public firmware release! 🎊

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**Author:** ![Alta-Matt\_v2](https://forum.alta.inc/user_avatar/forum.alta.inc/alta-matt_v2/32/2456_2.png) [@Alta-Matt\_v2](https://forum.alta.inc/u/Alta-Matt_v2)\
**Post date:** [October 24, 2024, 8:54pm UTC](https://forum.alta.inc/t/route10-faqs-and-answers/3258/72 "2024-10-24T20:54:24Z")

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I suspect they will be stored strictly on the device and not in the cloud. @Alta-Jeff can confirm.

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**Author:** ![ebrunn](https://forum.alta.inc/letter_avatar_proxy/v4/letter/e/9de053/32.png) [@ebrunn](https://forum.alta.inc/u/ebrunn)\
**Post date:** [October 25, 2024, 1:00am UTC](https://forum.alta.inc/t/route10-faqs-and-answers/3258/73 "2024-10-25T01:00:05Z")

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How do you change the LAN subnet on the Route10? Kinda frustrating this isn’t obvious in settings unless I am blind.

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**Author:** ![anon77415413](https://forum.alta.inc/letter_avatar_proxy/v4/letter/a/f1d935/32.png) [@anon77415413](https://forum.alta.inc/u/anon77415413)\
**Post date:** [October 25, 2024, 1:06am UTC](https://forum.alta.inc/t/route10-faqs-and-answers/3258/74 "2024-10-25T01:06:54Z")

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If VLAN 1 is your primary subnet, or if you only have VLAN 1, change is using the properties panel for Route10. Click on the icon for route 10, the click on the pencil next to VLAN 1.

 ![Screenshot 2024-10-24 at 19.05.37](https://forum.alta.inc/uploads/default/original/2X/d/d15326acc6291323b0f4a7edb62d6c61eef2eaf4.png)  
 ![Screenshot 2024-10-24 at 19.05.53](https://forum.alta.inc/uploads/default/original/2X/1/17f2d6012301b47cc2632e7786918a8601738b35.png)

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<div class="post-metadata">

**Author:** ![ebrunn](https://forum.alta.inc/letter_avatar_proxy/v4/letter/e/9de053/32.png) [@ebrunn](https://forum.alta.inc/u/ebrunn)\
**Post date:** [October 25, 2024, 1:09am UTC](https://forum.alta.inc/t/route10-faqs-and-answers/3258/76 "2024-10-25T01:09:49Z")

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Oh geez! Thank you so much!!

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<div class="post-metadata">

**Author:** ![Alta-Jeff](https://forum.alta.inc/user_avatar/forum.alta.inc/alta-jeff/32/56_2.png) [@Alta-Jeff](https://forum.alta.inc/u/Alta-Jeff)\
**Post date:** [October 25, 2024, 6:43pm UTC](https://forum.alta.inc/t/route10-faqs-and-answers/3258/77 "2024-10-25T18:43:32Z")

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In the cloud controller, the secrets are stored in an encrypted database. For the local controller, the database is currently stored plaintext, but only accessible to the controller user. The only way to obtain controller user access is via ssh key.

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**Author:** ![L3houx](https://forum.alta.inc/user_avatar/forum.alta.inc/l3houx/32/2667_2.png) [@L3houx](https://forum.alta.inc/u/L3houx)\
**Post date:** [October 27, 2024, 5:48pm UTC](https://forum.alta.inc/t/route10-faqs-and-answers/3258/78 "2024-10-27T17:48:42Z")

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I played with the new Route10 and it is a nice device full of features for such a small form factor at this price range, I think that it is hard to beat, but I faced 2 problems.

I had a problem with the route10. I tried connecting a DAC SFP+ 10gig cable, but the Route10 and the 24-port switch didn’t detect it. It used to work well between my pfSense and the switch 10gb but didn’t work with the route10. When I wanted to force the speed connection to 10gb, It didn’t show 10gb only 1gb and lower…

Did someone face that problem ??

I also tested the PPPOE configuration since I’m with Bell. My concern with this device was the PPPOE speed since I moved out from Unifi because I had a slower WAN speed (400mb/s) when I had a fiber 1 GB plan. I asked about the PPPOE speed in the Route10 live Q&A, and the speed wasn’t supposed to be an issue, but I was unable to reach a higher than 500-550 mb/s.

Anyone on this one too ??

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<div class="post-metadata">

**Author:** ![anon77415413](https://forum.alta.inc/letter_avatar_proxy/v4/letter/a/f1d935/32.png) [@anon77415413](https://forum.alta.inc/u/anon77415413)\
**Post date:** [October 27, 2024, 7:00pm UTC](https://forum.alta.inc/t/route10-faqs-and-answers/3258/79 "2024-10-27T19:00:56Z")

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Post a picture of the lable on the DAC cable and Jeff can work on figuring out what’s going on with it. Unfortunately I don’t live somewhere that has an ISP that uses PPPoE, so I have not been able to do any testing on that.

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<div class="post-metadata">

**Author:** ![L3houx](https://forum.alta.inc/user_avatar/forum.alta.inc/l3houx/32/2667_2.png) [@L3houx](https://forum.alta.inc/u/L3houx)\
**Post date:** [October 27, 2024, 7:13pm UTC](https://forum.alta.inc/t/route10-faqs-and-answers/3258/80 "2024-10-27T19:13:41Z")

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About the SFP+ cable is this one from Amazon.

> **[SFP+ DAC Twinax Cable, 10G SFP+ to SFP+ Direct Attach Copper Patch Passive Cable...](https://www.amazon.ca/10Gtek-Ubiquiti-Direct-0-5-Meter-Passive/dp/B0784G66WW)**
>
> SFP+ DAC Twinax Cable, 10G SFP+ to SFP+ Direct Attach Copper Patch Passive Cable for Cisco SFP-H10GB-CU0.5M, Ubiquiti UniFi UC-DAC-SFP+, Meraki, Mikrotik, Netgear, D-Link and More, 0.5-Meter(1.65ft) : Amazon.ca: Industrial & Scientific

The problem is that it works well within my pfSense and the 24-port switch but not between the switch and the route10.

For the PPPOE, like I said I had the same problem with Ubiquiti and it is a well-known issue. I hope they find a solution to achieve higher speed with PPPOE because it may be a game-changer for many of us.

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<div class="post-metadata">

**Author:** ![anon77415413](https://forum.alta.inc/letter_avatar_proxy/v4/letter/a/f1d935/32.png) [@anon77415413](https://forum.alta.inc/u/anon77415413)\
**Post date:** [October 27, 2024, 7:19pm UTC](https://forum.alta.inc/t/route10-faqs-and-answers/3258/81 "2024-10-27T19:19:50Z")

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Strange I am using that exact DAC cable in the exact same scenario… what firmware version are running on the switch and Route10?

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<div class="post-metadata">

**Author:** ![L3houx](https://forum.alta.inc/user_avatar/forum.alta.inc/l3houx/32/2667_2.png) [@L3houx](https://forum.alta.inc/u/L3houx)\
**Post date:** [October 27, 2024, 7:20pm UTC](https://forum.alta.inc/t/route10-faqs-and-answers/3258/82 "2024-10-27T19:20:52Z")

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Route10 is at version, 1.3k

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<div class="post-metadata">

**Author:** ![anon77415413](https://forum.alta.inc/letter_avatar_proxy/v4/letter/a/f1d935/32.png) [@anon77415413](https://forum.alta.inc/u/anon77415413)\
**Post date:** [October 27, 2024, 7:23pm UTC](https://forum.alta.inc/t/route10-faqs-and-answers/3258/83 "2024-10-27T19:23:53Z")

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Are you running the DAC cable between the first SFP+ port (the 5th port over from the left) on Route10, to the switch?

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