# Route 10 Map not showing all devices

**URL:** <https://forum.alta.inc/t/route-10-map-not-showing-all-devices/6745>\
**Category:** Routers\
**Created:** [May 29, 2026, 2:03pm UTC](https://forum.alta.inc/t/route-10-map-not-showing-all-devices/6745 "2026-05-29T14:03:01Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![ttaidapos](https://forum.alta.inc/letter_avatar_proxy/v4/letter/t/ac8455/32.png) [@ttaidapos](https://forum.alta.inc/u/ttaidapos)\
**Post date:** [May 29, 2026, 2:03pm UTC](https://forum.alta.inc/t/route-10-map-not-showing-all-devices/6745/1 "2026-05-29T14:03:01Z")

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A few weeks back, they were displayed in the map, now no longer. They do display under devices however, these are hardwired into the unmanaged switch. I’ve tried rebooting a few times and waited a few days for self heal lol but no luck.

**Network**

ISP \> Route 10 \> **L1** Unmanaged Switch

ISP \> Route 10 \> **L2** Nest WiFi

 ![Screenshot 2026-05-29 090002](https://forum.alta.inc/uploads/default/original/2X/1/12cb49e388b519d17ff04e8b2759b9e261cc81c9.png)

 ![Screenshot 2026-05-29 090053](https://forum.alta.inc/uploads/default/original/2X/7/71dd22ca8d54aa7e10773cc2eeb2462a187a2229.png)

 ![image](https://forum.alta.inc/uploads/default/original/2X/2/2440ee13f57a794241c999b79fba24baa7f9bdfa.png)

 ![image](https://forum.alta.inc/uploads/default/original/2X/6/63b2735662b7c6f9e5cb0be8c0e65521395c00c9.png)

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<div class="post-metadata">

**Author:** ![ttaidapos](https://forum.alta.inc/letter_avatar_proxy/v4/letter/t/ac8455/32.png) [@ttaidapos](https://forum.alta.inc/u/ttaidapos)\
**Post date:** [May 31, 2026, 2:02am UTC](https://forum.alta.inc/t/route-10-map-not-showing-all-devices/6745/2 "2026-05-31T02:02:09Z")

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Not sure how to edit post for new tags, forgot to tag “bug-report”.

Moderators, can you please tag this correctly to “bug-report”.

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<div class="post-metadata">

**Author:** ![ttaidapos](https://forum.alta.inc/letter_avatar_proxy/v4/letter/t/ac8455/32.png) [@ttaidapos](https://forum.alta.inc/u/ttaidapos)\
**Post date:** [June 22, 2026, 2:05pm UTC](https://forum.alta.inc/t/route-10-map-not-showing-all-devices/6745/3 "2026-06-22T14:05:39Z")

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Anybody have any suggestions on this?

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<div class="post-metadata">

**Author:** ![jlab](https://forum.alta.inc/letter_avatar_proxy/v4/letter/j/4da419/32.png) [@jlab](https://forum.alta.inc/u/jlab)\
**Post date:** [June 23, 2026, 10:41pm UTC](https://forum.alta.inc/t/route-10-map-not-showing-all-devices/6745/4 "2026-06-23T22:41:21Z")

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Is that Nest Wifi Router doubble natting ?

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<div class="post-metadata">

**Author:** ![ttaidapos](https://forum.alta.inc/letter_avatar_proxy/v4/letter/t/ac8455/32.png) [@ttaidapos](https://forum.alta.inc/u/ttaidapos)\
**Post date:** [June 24, 2026, 4:56pm UTC](https://forum.alta.inc/t/route-10-map-not-showing-all-devices/6745/5 "2026-06-24T16:56:44Z")

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It is but that’s not the issue. I’m not seeing the switch and the connected devices. You can see in the drop down though that they’re there.

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<div class="post-metadata">

**Author:** ![jlab](https://forum.alta.inc/letter_avatar_proxy/v4/letter/j/4da419/32.png) [@jlab](https://forum.alta.inc/u/jlab)\
**Post date:** [June 24, 2026, 5:11pm UTC](https://forum.alta.inc/t/route-10-map-not-showing-all-devices/6745/6 "2026-06-24T17:11:42Z")

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IMO\< this sounds like a double nat issue where it can go one way but not the other. Are you able to use the “LAN” port for the wifi unit with DHCP turned off ?

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<div class="post-metadata">

**Author:** ![ttaidapos](https://forum.alta.inc/letter_avatar_proxy/v4/letter/t/ac8455/32.png) [@ttaidapos](https://forum.alta.inc/u/ttaidapos)\
**Post date:** [June 24, 2026, 5:30pm UTC](https://forum.alta.inc/t/route-10-map-not-showing-all-devices/6745/7 "2026-06-24T17:30:15Z")

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The switch is directly plugged into route10. Not related to the nest Wi-Fi.