I understand your concerns and appreciate the importance of sharing feedback on products. I’ve used both the Firewalla Gold and the Alta Labs Router 10, so I’d like to offer my perspective.
The Firewalla Gold Pro is undeniably stable, feature-rich, and well-established in the market, but it comes with a hefty price tag. On the other hand, the Alta Labs Router 10 offers 10 Gbps performance for just $200, which is remarkable for a product in this price range.
Alta Labs has been clear from the start that the Router 10 is still evolving. As a relatively new product, it’s expected to have some bugs, and the team is working on improvements over time. Personally, my experience with the Router 10 has been very positive—my internet is more stable now than it has been in years. While I’m waiting for features like Deep Packet Inspection (as I use the Omada controller), the current stability and performance meet my needs, especially at this price point.
That said, I think it’s important to approach the product with realistic expectations. If the issues you’re facing are too frustrating or if you feel the product isn’t worth the $200 price tag, an alternative like the Firewalla Gold Pro may be a better fit, even if it costs significantly more.
Ultimately, the key here is to provide constructive feedback. Sharing your experience is valuable, but it’s most effective when it’s calm, balanced, and acknowledges the product’s context and price point. Constructive criticism can help both the developers and the community without fostering negativity.