# Feature Request – AI-Based Troubleshooting & Downloadable Diagnosis Report in Alta Cloud

**URL:** <https://forum.alta.inc/t/feature-request-ai-based-troubleshooting-downloadable-diagnosis-report-in-alta-cloud/7052>\
**Category:** Feature Requests\
**Created:** [October 2, 2026, 8:43am UTC](https://forum.alta.inc/t/feature-request-ai-based-troubleshooting-downloadable-diagnosis-report-in-alta-cloud/7052 "2026-10-02T08:43:49Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![Jomon](https://forum.alta.inc/user_avatar/forum.alta.inc/jomon/32/1954_2.png) [@Jomon](https://forum.alta.inc/u/Jomon)\
**Post date:** [October 2, 2026, 8:43am UTC](https://forum.alta.inc/t/feature-request-ai-based-troubleshooting-downloadable-diagnosis-report-in-alta-cloud/7052/1 "2026-10-02T08:43:49Z")

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1. Proposed feature: AI Troubleshooting  
A one-click “Diagnose” function in Alta Cloud that automatically scans a site/network and reports the health of each area. A reference screenshot is attached showing the type of experience we have in mind. Suggested diagnosis categories:

- Egress / WAN: line bandwidth usage, port stability, multi-WAN status, session count, DNS configuration, DNS connectivity and resolution
- Wired / LAN: DHCP pool usage, DHCP availability and server conflicts, IP address conflicts, negotiated port rate, PoE power, VLAN connectivity, rate-limit configuration
- Wireless: negotiated wireless rate, channel status and interference, signal coverage, AP rate limits, SSID visibility, radio mode, encryption mode, roaming status and threshold
- Device: connected client count, packet loss, firmware version, CPU/memory usage, management channel status

1. AI-driven results and troubleshooting tips  
For every check, the result should be clearly marked Pass / Warning / Fail, with:

- A plain-language explanation of the root cause
- Recommended corrective actions (for example: change channel, adjust transmit power, upgrade firmware, resolve IP conflict)
- Where possible, a one-click “Apply fix” or a direct link to the relevant configuration page
- A “Show abnormal items only” filter and a “Re-diagnose” option

1. Downloadable scan report  
An option to export the diagnosis as a PDF (and optionally CSV), including:

- Site name, date/time of scan, and devices scanned
- Summary of passed vs. abnormal items
- Detailed findings with recommended actions
- Optional white-label branding (partner/customer logo) for partners and integrators

1. Why this matters

- Reduces support tickets and speeds up first-line troubleshooting for partners

- Lets resellers and MSPs deliver professional site-health and handover reports to end customers

- Brings Alta Cloud in line with the AI diagnosis tools offered by competing cloud-managed Wi-Fi platforms