# Cloud Controller down? **URL:** \ **Category:** Alta Control\ **Created:** [October 7, 2024, 7:49am UTC](https://forum.alta.inc/t/cloud-controller-down/3353 "2024-10-07T07:49:20Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![Battaglin](https://forum.alta.inc/user_avatar/forum.alta.inc/battaglin/32/507_2.png) [@Battaglin](https://forum.alta.inc/u/Battaglin)\ **Post date:** [October 7, 2024, 7:49am UTC](https://forum.alta.inc/t/cloud-controller-down/3353/1 "2024-10-07T07:49:20Z")
Cant seem to login today using Google SSO from Europe, DK Anyone noticed any issues ? After verifying MFA on mobile it throws you back to login page. Thanks. Br, Jørgen M. Madsen ---
**Author:** ![TeWe](https://forum.alta.inc/user_avatar/forum.alta.inc/tewe/32/2455_2.png) [@TeWe](https://forum.alta.inc/u/TeWe)\ **Post date:** [October 7, 2024, 7:51am UTC](https://forum.alta.inc/t/cloud-controller-down/3353/2 "2024-10-07T07:51:06Z")
Same here from Germany at 09:45 local time - login via Email: ![image](https://forum.alta.inc/uploads/default/original/2X/5/548411430741be19b22a4dae3e0be522803bfa9e.png) Nothing happens and back to login page. Also mobile App showing no devices connected at all ☹ ![image](https://forum.alta.inc/uploads/default/original/2X/c/cc795176a8d7dc6cbbd9dfe971e1a94fa9b16f1f.png) ---
**Author:** ![Mollie](https://forum.alta.inc/user_avatar/forum.alta.inc/mollie/32/869_2.png) [@Mollie](https://forum.alta.inc/u/Mollie)\ **Post date:** [October 7, 2024, 8:10am UTC](https://forum.alta.inc/t/cloud-controller-down/3353/3 "2024-10-07T08:10:57Z")
yep same here. controller looks down ---
**Author:** ![Astina14](https://forum.alta.inc/user_avatar/forum.alta.inc/astina14/32/3816_2.png) [@Astina14](https://forum.alta.inc/u/Astina14)\ **Post date:** [October 7, 2024, 8:12am UTC](https://forum.alta.inc/t/cloud-controller-down/3353/4 "2024-10-07T08:12:53Z")
It’s the same here in Indonesia. Is the server down or maintenance??? ---
**Author:** ![Uloga](https://forum.alta.inc/letter_avatar_proxy/v4/letter/u/71e660/32.png) [@Uloga](https://forum.alta.inc/u/Uloga)\ **Post date:** [October 7, 2024, 8:43am UTC](https://forum.alta.inc/t/cloud-controller-down/3353/5 "2024-10-07T08:43:38Z")
Same issue here, getting kicked out. Also AP’s are acting up ---
**Author:** ![Joe](https://forum.alta.inc/letter_avatar_proxy/v4/letter/j/b9e5f3/32.png) [@Joe](https://forum.alta.inc/u/Joe)\ **Post date:** [October 7, 2024, 8:46am UTC](https://forum.alta.inc/t/cloud-controller-down/3353/6 "2024-10-07T08:46:12Z")
It does appear to be having issues. My access points are not acting up though. ---
**Author:** ![TeWe](https://forum.alta.inc/user_avatar/forum.alta.inc/tewe/32/2455_2.png) [@TeWe](https://forum.alta.inc/u/TeWe)\ **Post date:** [October 7, 2024, 8:48am UTC](https://forum.alta.inc/t/cloud-controller-down/3353/7 "2024-10-07T08:48:16Z")
> [@Uloga](#): > > Also AP’s are acting up Can you elaborate “acting up”? What’s the issue there? Asking as my AP’s behaving normally, network is okay but no management/insights possible right now… ---
**Author:** ![Uloga](https://forum.alta.inc/letter_avatar_proxy/v4/letter/u/71e660/32.png) [@Uloga](https://forum.alta.inc/u/Uloga)\ **Post date:** [October 7, 2024, 9:04am UTC](https://forum.alta.inc/t/cloud-controller-down/3353/8 "2024-10-07T09:04:27Z")
I keep having connection losses, my Google Hub is the best troubleshooter in that, keeps reconnecting. I briefly lose connections on my videocalls. It’s about every 15 minutes I feel. ---
**Author:** ![Joachim](https://forum.alta.inc/letter_avatar_proxy/v4/letter/j/a87d85/32.png) [@Joachim](https://forum.alta.inc/u/Joachim)\ **Post date:** [October 7, 2024, 9:30am UTC](https://forum.alta.inc/t/cloud-controller-down/3353/9 "2024-10-07T09:30:53Z")
I have the same problem. I can neither connect to the cloud controller via a desktop browser, nor via my iOS app. ---
**Author:** ![anon77415413](https://forum.alta.inc/letter_avatar_proxy/v4/letter/a/f1d935/32.png) [@anon77415413](https://forum.alta.inc/u/anon77415413)\ **Post date:** [October 7, 2024, 9:34am UTC](https://forum.alta.inc/t/cloud-controller-down/3353/10 "2024-10-07T09:34:11Z")
Same here. I was able to log into the cloud controller, but it says I have no devices. ---
**Author:** ![Joachim](https://forum.alta.inc/letter_avatar_proxy/v4/letter/j/a87d85/32.png) [@Joachim](https://forum.alta.inc/u/Joachim)\ **Post date:** [October 7, 2024, 9:47am UTC](https://forum.alta.inc/t/cloud-controller-down/3353/11 "2024-10-07T09:47:25Z")
Same here. Now I am able to log into the cloud controller from my desktop browser, but I do not see any devices (neither APs, nor clients). ---
**Author:** ![Battaglin](https://forum.alta.inc/user_avatar/forum.alta.inc/battaglin/32/507_2.png) [@Battaglin](https://forum.alta.inc/u/Battaglin)\ **Post date:** [October 7, 2024, 9:50am UTC](https://forum.alta.inc/t/cloud-controller-down/3353/12 "2024-10-07T09:50:55Z")
Confirmed here also. Login works … devices not present currently though. Br, Jørgen M. Madsen ---
**Author:** ![TeWe](https://forum.alta.inc/user_avatar/forum.alta.inc/tewe/32/2455_2.png) [@TeWe](https://forum.alta.inc/u/TeWe)\ **Post date:** [October 7, 2024, 10:16am UTC](https://forum.alta.inc/t/cloud-controller-down/3353/13 "2024-10-07T10:16:42Z")
No more flipping back to login page but a spinning wheel of death 🤣 ![image](https://forum.alta.inc/uploads/default/original/2X/d/d43c926405658a8ea086fb769eeb5178ed0dbaf7.png) ---
**Author:** ![Joe](https://forum.alta.inc/letter_avatar_proxy/v4/letter/j/b9e5f3/32.png) [@Joe](https://forum.alta.inc/u/Joe)\ **Post date:** [October 7, 2024, 12:25pm UTC](https://forum.alta.inc/t/cloud-controller-down/3353/14 "2024-10-07T12:25:53Z")
Appears to be back online. Curious as to what happened. ---
**Author:** ![Joachim](https://forum.alta.inc/letter_avatar_proxy/v4/letter/j/a87d85/32.png) [@Joachim](https://forum.alta.inc/u/Joachim)\ **Post date:** [October 7, 2024, 12:27pm UTC](https://forum.alta.inc/t/cloud-controller-down/3353/15 "2024-10-07T12:27:09Z")
For me, the problem is solved, my cloud controller is again accessible from my desktop browser and iOS app. ---
**Author:** ![anon77415413](https://forum.alta.inc/letter_avatar_proxy/v4/letter/a/f1d935/32.png) [@anon77415413](https://forum.alta.inc/u/anon77415413)\ **Post date:** [October 7, 2024, 12:29pm UTC](https://forum.alta.inc/t/cloud-controller-down/3353/16 "2024-10-07T12:29:11Z")
Back up for me at this time as well. ---
**Author:** ![Battaglin](https://forum.alta.inc/user_avatar/forum.alta.inc/battaglin/32/507_2.png) [@Battaglin](https://forum.alta.inc/u/Battaglin)\ **Post date:** [October 7, 2024, 12:29pm UTC](https://forum.alta.inc/t/cloud-controller-down/3353/17 "2024-10-07T12:29:35Z")
Update : Devices online again ! YAY That took a while 😛 Have a nice day all ---
**Author:** ![Alta-Jeff](https://forum.alta.inc/user_avatar/forum.alta.inc/alta-jeff/32/56_2.png) [@Alta-Jeff](https://forum.alta.inc/u/Alta-Jeff)\ **Post date:** [October 7, 2024, 12:35pm UTC](https://forum.alta.inc/t/cloud-controller-down/3353/18 "2024-10-07T12:35:14Z")
Sorry for the troubles everyone. Our Cloud provider detected a hardware failure on a core component of our system, and automatically shut down that component. The alert generated was not one that we detected properly. We will improve this and detect it much more quickly if it happens again. This is the first time this particular issue has happened in years. ---
**Author:** ![TeWe](https://forum.alta.inc/user_avatar/forum.alta.inc/tewe/32/2455_2.png) [@TeWe](https://forum.alta.inc/u/TeWe)\ **Post date:** [October 7, 2024, 1:15pm UTC](https://forum.alta.inc/t/cloud-controller-down/3353/19 "2024-10-07T13:15:09Z")
Thanks for the update @Alta-Jeff👍 ---
**Author:** ![Joe](https://forum.alta.inc/letter_avatar_proxy/v4/letter/j/b9e5f3/32.png) [@Joe](https://forum.alta.inc/u/Joe)\ **Post date:** [October 7, 2024, 2:53pm UTC](https://forum.alta.inc/t/cloud-controller-down/3353/20 "2024-10-07T14:53:37Z")
@Alta-Jeff maybe Alta can have a services status page in the future? [Next page](https://forum.alta.inc/t/cloud-controller-down/3353.md?page=2)