Changing account name

[ktcross]

I changed my name, and my account name is my old email address. How can I change this to my new email address? There doesn’t seem to be a way for me to do it.

[ebuckland81]

You might have to create a new user by inviting your new e-email from your original account. Add as administrator and then remove your original account once the new is fully functional. Would that work?

[ktcross]

I don’t believe that creating a local account would allow me to use that new user to sign into/take over the cloud controller.

[ebuckland81]

There might be more supporting info here:

Alta Site Ownership

Simply add an admin, make sure they accept, then you may leave the site. This leaves them as the only admin remaining and makes them the new owner.

@Alta-Matt_v2

While there is no “site owner” by verbiage, the “site owner” is inherently the account that created the site. However, this method effectively transfers ownership.