# AP6 Pro No power even after checks

**URL:** <https://forum.alta.inc/t/ap6-pro-no-power-even-after-checks/3290>\
**Category:** Access Points\
**Created:** [September 25, 2024, 12:26am UTC](https://forum.alta.inc/t/ap6-pro-no-power-even-after-checks/3290 "2024-09-25T00:26:28Z")\
**Posts on this page:** 6\
**Page:** 1

<div class="post-metadata">

**Author:** ![Wirepower84](https://forum.alta.inc/letter_avatar_proxy/v4/letter/w/97f17d/32.png) [@Wirepower84](https://forum.alta.inc/u/Wirepower84)\
**Post date:** [September 25, 2024, 12:26am UTC](https://forum.alta.inc/t/ap6-pro-no-power-even-after-checks/3290/1 "2024-09-25T00:26:28Z")

</div>

So today one of my Access points just stopped working.  
Upon investigating, it seems the AP is dead.  
I have confirmed all wiring is working, and POE is working. But the AP just doesnt light up.  
I double checked this by putting an inline POE injector and replaced cables and still no power. Do i have a dead AP?

---

<div class="post-metadata">

**Author:** ![Alta-Josh](https://forum.alta.inc/user_avatar/forum.alta.inc/alta-josh/32/2466_2.png) [@Alta-Josh](https://forum.alta.inc/u/Alta-Josh)\
**Post date:** [September 25, 2024, 3:09pm UTC](https://forum.alta.inc/t/ap6-pro-no-power-even-after-checks/3290/2 "2024-09-25T15:09:30Z")

</div>

Hey @Wirepower84 sorry to hear about your AP.

Can you confirm that you tried the steps outlined in this [article](https://help.alta.inc/hc/en-us/articles/28520362700955-LED-Patterns-for-Access-Points)? I’m expecting that’s what you meant already but I’d like to double check with you first.

---

<div class="post-metadata">

**Author:** ![Wirepower84](https://forum.alta.inc/letter_avatar_proxy/v4/letter/w/97f17d/32.png) [@Wirepower84](https://forum.alta.inc/u/Wirepower84)\
**Post date:** [September 25, 2024, 8:04pm UTC](https://forum.alta.inc/t/ap6-pro-no-power-even-after-checks/3290/3 "2024-09-25T20:04:19Z")

</div>

Yeah I tried all the above, no led or any sign of power on access point.  
To be even more sure it was the ap and not anything else, I switched over my other Ap6 to the same point and it powers up.  
So it’s definitely the AP.

---

<div class="post-metadata">

**Author:** ![Alta-Josh](https://forum.alta.inc/user_avatar/forum.alta.inc/alta-josh/32/2466_2.png) [@Alta-Josh](https://forum.alta.inc/u/Alta-Josh)\
**Post date:** [September 25, 2024, 10:12pm UTC](https://forum.alta.inc/t/ap6-pro-no-power-even-after-checks/3290/4 "2024-09-25T22:12:33Z")

</div>

Would you mind submitting this by email to [support@alta.inc](mailto:support@alta.inc), with a link to this thread? I’ll get you taken care of over there once it comes through.

---

<div class="post-metadata">

**Author:** ![Wirepower84](https://forum.alta.inc/letter_avatar_proxy/v4/letter/w/97f17d/32.png) [@Wirepower84](https://forum.alta.inc/u/Wirepower84)\
**Post date:** [September 25, 2024, 10:55pm UTC](https://forum.alta.inc/t/ap6-pro-no-power-even-after-checks/3290/5 "2024-09-25T22:55:49Z")

</div>

have just emailed support and CC’d you in 🙂

---

<div class="post-metadata">

**Author:** ![system](https://forum.alta.inc/uploads/default/original/1X/087669c3d7c0a6495087b41d6f385a6771f2231c.png) [@system](https://forum.alta.inc/u/system)\
**Post date:** [January 12, 2026, 4:27pm UTC](https://forum.alta.inc/t/ap6-pro-no-power-even-after-checks/3290/6 "2026-01-12T16:27:57Z")

</div>

This thread has been automatically closed due to inactivity. If you believe you have the same issue, please create a new post describing your issue. Feel free to link to this post for context if desired.