# Android App - All Devices No Name

**URL:** <https://forum.alta.inc/t/android-app-all-devices-no-name/4003>\
**Category:** Mobile\
**Tags:** bug-report\
**Created:** [December 22, 2024, 11:41pm UTC](https://forum.alta.inc/t/android-app-all-devices-no-name/4003 "2024-12-22T23:41:18Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![Ethan-DDI](https://forum.alta.inc/user_avatar/forum.alta.inc/ethan-ddi/32/884_2.png) [@Ethan-DDI](https://forum.alta.inc/u/Ethan-DDI)\
**Post date:** [December 22, 2024, 11:41pm UTC](https://forum.alta.inc/t/android-app-all-devices-no-name/4003/1 "2024-12-22T23:41:18Z")

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Hello,

If I view my Alta system on my Android phone, all devices show as No Name. If I view it on the web, they show correctly. I’m on the latest Android release.

Also, every time I leave the Android application, I have to force close it or it won’t populate anything on the next launch. I think I read this was fixed somewhere though.

Any suggestions?

Edit: Added pictures from another Android phone.

Thanks!

 ![1000000046](https://forum.alta.inc/uploads/default/original/2X/c/c02fd1ebb201aeda862ea77821a7ba31d98f3b3e.png)  
 ![1000000047](https://forum.alta.inc/uploads/default/original/2X/6/6b3b0555b2f49975f4e15cce103eab3b462475bb.png)  
 ![1000000048](https://forum.alta.inc/uploads/default/original/2X/8/8d93dee44ccc85ac6d463b32e2e61382087c9bf5.png)  
 ![1000000049](https://forum.alta.inc/uploads/default/original/2X/f/f2fe24e7f20165f84d4339ebd7350a1cbac064a6.png)  
 ![1000000050](https://forum.alta.inc/uploads/default/original/2X/e/ee7befe84da20aefc7bc9bd1c8aa61112a34a5f4.jpeg)

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<div class="post-metadata">

**Author:** ![Alta-Jeff](https://forum.alta.inc/user_avatar/forum.alta.inc/alta-jeff/32/56_2.png) [@Alta-Jeff](https://forum.alta.inc/u/Alta-Jeff)\
**Post date:** [December 23, 2024, 5:18pm UTC](https://forum.alta.inc/t/android-app-all-devices-no-name/4003/2 "2024-12-23T17:18:48Z")

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This is being looked at right now. Thank you for the report!

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**Author:** ![ebuckland81](https://forum.alta.inc/user_avatar/forum.alta.inc/ebuckland81/32/3446_2.png) [@ebuckland81](https://forum.alta.inc/u/ebuckland81)\
**Post date:** [January 28, 2025, 1:47pm UTC](https://forum.alta.inc/t/android-app-all-devices-no-name/4003/3 "2025-01-28T13:47:02Z")

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For me, only a portion of the devices show up as “No name” in the Android app. And I believe it only relates to a fraction of manually added or edited device names. They show up as intended in the web app.

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**Author:** ![system](https://forum.alta.inc/uploads/default/original/1X/087669c3d7c0a6495087b41d6f385a6771f2231c.png) [@system](https://forum.alta.inc/u/system)\
**Post date:** [January 12, 2026, 4:25pm UTC](https://forum.alta.inc/t/android-app-all-devices-no-name/4003/4 "2026-01-12T16:25:02Z")

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Closed on January 12, 2026, 4:25pm UTC

This thread has been automatically closed due to inactivity. If you believe you have the same issue, please create a new post describing your issue. Feel free to link to this post for context if desired.