# Mobile **URL:** https://forum.alta.inc/c/mobile/10.md [Latest](https://forum.alta.inc/latest.md) · [Categories](https://forum.alta.inc/categories.md) · [Tags](https://forum.alta.inc/tags.md) --- ## [Alta Mobile - Beta User Group](https://forum.alta.inc/t/alta-mobile-beta-user-group/1080)
**Author:** [@Alta-MattH](https://forum.alta.inc/u/Alta-MattH)\ **Replies:** 46\ **Last updated:** [November 20, 2024, 8:10pm UTC](https://forum.alta.inc/t/alta-mobile-beta-user-group/1080 "2024-11-20T20:10:12Z")
Hi guys! Just a quick request; we’re making rapid development to the iOS and Android mobile apps. We wanted to get a small group of users to help us test privately. If you’re interested send me a chat, or feel free to… --- ## [Alta Mobile Software -- Give us your feedback!](https://forum.alta.inc/t/alta-mobile-software-give-us-your-feedback/1009)
**Author:** [@Alta-MattH](https://forum.alta.inc/u/Alta-MattH)\ **Replies:** 0\ **Last updated:** [September 19, 2023, 2:37pm UTC](https://forum.alta.inc/t/alta-mobile-software-give-us-your-feedback/1009 "2023-09-19T14:37:01Z")
Hi Alta Family! Create a new thread for any ideas or issues you see with the Alta Mobile Software here! Please create a new thread for each item :slight\_smile: --- ## [Setting up Alta Control to Mobile app](https://forum.alta.inc/t/setting-up-alta-control-to-mobile-app/6667)
**Author:** [@PotaRunner](https://forum.alta.inc/u/PotaRunner)\ **Replies:** 1\ **Last updated:** [April 26, 2026, 4:06pm UTC](https://forum.alta.inc/t/setting-up-alta-control-to-mobile-app/6667 "2026-04-26T16:06:51Z")
When setting up the port forward Destination :443 Redirect to Your Controller ip :443 Protocols TCP Everything else is Default --- ## [Network button on mobile](https://forum.alta.inc/t/network-button-on-mobile/6225)
**Author:** [@Hanz](https://forum.alta.inc/u/Hanz)\ **Replies:** 2\ **Last updated:** [November 11, 2025, 7:30pm UTC](https://forum.alta.inc/t/network-button-on-mobile/6225 "2025-11-11T19:30:28Z")
I can’t find the network tab on the mobile app. I have some static routes and I can’t see them on mobile. What am I missing? --- ## [Fewer colors in app vs. cloud management](https://forum.alta.inc/t/fewer-colors-in-app-vs-cloud-management/6166)
**Author:** [@gamette](https://forum.alta.inc/u/gamette)\ **Replies:** 2\ **Last updated:** [October 25, 2025, 3:22pm UTC](https://forum.alta.inc/t/fewer-colors-in-app-vs-cloud-management/6166 "2025-10-25T15:22:55Z")
I noticed today that the mobile app (at least iOS… can’t confirm on Android) has fewer colors when compared to the cloud management interface. When I open a site via cloud management on a computer, I see the following c… --- ## [Android App - Can't use local controller](https://forum.alta.inc/t/android-app-cant-use-local-controller/5892)
**Author:** [@tfmm](https://forum.alta.inc/u/tfmm)\ **Replies:** 11\ **Last updated:** [September 24, 2025, 1:31pm UTC](https://forum.alta.inc/t/android-app-cant-use-local-controller/5892 "2025-09-24T13:31:06Z")
I have a local controller setup, and when connecting to it via the Android App, it connects, however the app shows almost no information, and I cannot actually control anything in the App. I’m using the controller behin… --- ## [Sign In Error for Android app login to local controller](https://forum.alta.inc/t/sign-in-error-for-android-app-login-to-local-controller/5953)
**Author:** [@ebuckland81](https://forum.alta.inc/u/ebuckland81)\ **Replies:** 1\ **Last updated:** [August 31, 2025, 12:14pm UTC](https://forum.alta.inc/t/sign-in-error-for-android-app-login-to-local-controller/5953 "2025-08-31T12:14:10Z")
Reporting a login bug. I just checked in to the Alta Android app for the first time in a while, but supposedly could not login, but after a restart of the app I was actually logged in. So first I got the following error… --- ## [Device quantity disparity - iOS](https://forum.alta.inc/t/device-quantity-disparity-ios/5373)
**Author:** [@Beaker](https://forum.alta.inc/u/Beaker)\ **Replies:** 1\ **Last updated:** [July 28, 2025, 2:33am UTC](https://forum.alta.inc/t/device-quantity-disparity-ios/5373 "2025-07-28T02:33:39Z")
iOS Mobile App Version 1.4.1 (516) Controller Version 1.1C Active devices on the network that are connected do not reflect on the iOS application. Note: Some of the count does appear to account for dead devices on the… --- ## [Alta Devices Missing IP Data](https://forum.alta.inc/t/alta-devices-missing-ip-data/5433)
**Author:** [@Beaker](https://forum.alta.inc/u/Beaker)\ **Replies:** 1\ **Last updated:** [July 28, 2025, 2:32am UTC](https://forum.alta.inc/t/alta-devices-missing-ip-data/5433 "2025-07-28T02:32:47Z")
IP related information is missing for Alta switch devices on the iOS application. The information does present itself via dashboard GUI, but not the iOS app. Note: The S24+S16 are cascaded and traverse through a core sw… --- ## [Traffic Data Mismatch - iOS - Local Controller](https://forum.alta.inc/t/traffic-data-mismatch-ios-local-controller/5469)
**Author:** [@Beaker](https://forum.alta.inc/u/Beaker)\ **Replies:** 1\ **Last updated:** [July 28, 2025, 2:28am UTC](https://forum.alta.inc/t/traffic-data-mismatch-ios-local-controller/5469 "2025-07-28T02:28:13Z")
Traffic data computed at the UI level does not reflect on the iOS application. iPhone14 Pro Max iOS Application: Version 1.4.1 (516) Alta S24 - Firmware 2.1u Route10 - Firmware 1.4f Controller - Firmware 1.1c Brows… --- ## [Port info flickering on Android app](https://forum.alta.inc/t/port-info-flickering-on-android-app/4694)
**Author:** [@ebuckland81](https://forum.alta.inc/u/ebuckland81)\ **Replies:** 4\ **Last updated:** [July 10, 2025, 7:40am UTC](https://forum.alta.inc/t/port-info-flickering-on-android-app/4694 "2025-07-10T07:40:03Z")
Bug report: I’ve got one port/device (Edit: actually not true, it’s affecting all S8 ports, see post below) who’s Device info flickers intensively, in terms of link speed and switch connection. This is is the behavior o… --- ## [Change of feature](https://forum.alta.inc/t/change-of-feature/5570)
**Author:** [@Aye1team](https://forum.alta.inc/u/Aye1team)\ **Replies:** 6\ **Last updated:** [July 8, 2025, 10:04pm UTC](https://forum.alta.inc/t/change-of-feature/5570 "2025-07-08T22:04:57Z")
Soo just looking around on the android app 1.18.5. And the first thing I noticed is that you can’t set a time for auto updates. If you edit a site to change the icon you can’t with out changing the name and then change … --- ## [Can't rename on mobile app](https://forum.alta.inc/t/cant-rename-on-mobile-app/5595)
**Author:** [@Aye1team](https://forum.alta.inc/u/Aye1team)\ **Replies:** 3\ **Last updated:** [July 8, 2025, 10:03pm UTC](https://forum.alta.inc/t/cant-rename-on-mobile-app/5595 "2025-07-08T22:03:05Z")
It likely a over sight but I noticed that on the mobile app the ability to change the name of the route10 is not available on the app but it is on the web controller. --- ## [Unable to add local controller to android app if using port forward of a different port](https://forum.alta.inc/t/unable-to-add-local-controller-to-android-app-if-using-port-forward-of-a-different-port/5140)
**Author:** [@lwyeo001](https://forum.alta.inc/u/lwyeo001)\ **Replies:** 0\ **Last updated:** [April 26, 2025, 4:33am UTC](https://forum.alta.inc/t/unable-to-add-local-controller-to-android-app-if-using-port-forward-of-a-different-port/5140 "2025-04-26T04:33:17Z")
I had successfully set up a local controller via docker and set up custom port. Background: Port forward issue with controller via Docker - Alta Control - Alta Labs Curerently I’m able to access the following URL to a… --- ## [Route10 port icons and popup content (Android App and Control/manage.alta.inc mismatch)](https://forum.alta.inc/t/route10-port-icons-and-popup-content-android-app-and-control-manage-alta-inc-mismatch/4695)
**Author:** [@ebuckland81](https://forum.alta.inc/u/ebuckland81)\ **Replies:** 0\ **Last updated:** [February 24, 2025, 11:30am UTC](https://forum.alta.inc/t/route10-port-icons-and-popup-content-android-app-and-control-manage-alta-inc-mismatch/4695 "2025-02-24T11:30:27Z")
I have noted a feature in the Alta App for Android that is one step ahead (?) of its counterpart in the Control(manage.alta.inc). Is the below differences part of discrepancies in the development track going forward (or … --- ## [Bugs on Android app](https://forum.alta.inc/t/bugs-on-android-app/4504)
**Author:** [@thebeardofknowledge](https://forum.alta.inc/u/thebeardofknowledge)\ **Replies:** 3\ **Last updated:** [February 3, 2025, 11:57pm UTC](https://forum.alta.inc/t/bugs-on-android-app/4504 "2025-02-03T23:57:25Z")
I am unsure if you meant the Alta Labs App on your mobile or simply the mobile version of the web dashboard. Because of these issues I consider the Android mobile App to be very much in alpha/beta phase and just switche… --- ## [Change section used for applying changes to slidebars within WiFi advanced settings](https://forum.alta.inc/t/change-section-used-for-applying-changes-to-slidebars-within-wifi-advanced-settings/4501)
**Author:** [@ebuckland81](https://forum.alta.inc/u/ebuckland81)\ **Replies:** 0\ **Last updated:** [January 30, 2025, 1:42pm UTC](https://forum.alta.inc/t/change-section-used-for-applying-changes-to-slidebars-within-wifi-advanced-settings/4501 "2025-01-30T13:42:10Z")
This is a suggestion for improving/fixing the WiFi-settings experience in the web app (my case is for Chrome web browser on Android). I have unintentionally changed the WiFi settings more than once when in the Advanced … --- ## [Android app : temperature stay in F](https://forum.alta.inc/t/android-app-temperature-stay-in-f/4475)
**Author:** [@lionel1](https://forum.alta.inc/u/lionel1)\ **Replies:** 1\ **Last updated:** [January 28, 2025, 2:31pm UTC](https://forum.alta.inc/t/android-app-temperature-stay-in-f/4475 "2025-01-28T14:31:29Z")
Hi, When I open the app, the temperature allways shows the Farenheit, even if the last time I selected Celsius. In the web app, the Celsius is kept. Thanks for your help ! Lionel --- ## [Android App - All Devices No Name](https://forum.alta.inc/t/android-app-all-devices-no-name/4003)
**Author:** [@Ethan-DDI](https://forum.alta.inc/u/Ethan-DDI)\ **Replies:** 2\ **Last updated:** [January 28, 2025, 1:47pm UTC](https://forum.alta.inc/t/android-app-all-devices-no-name/4003 "2025-01-28T13:47:02Z")
Hello, If I view my Alta system on my Android phone, all devices show as No Name. If I view it on the web, they show correctly. I’m on the latest Android release. Also, every time I leave the Android application, I hav… --- ## [Disparity between Web Dashboard and Mobile Dashboard](https://forum.alta.inc/t/disparity-between-web-dashboard-and-mobile-dashboard/4452)
**Author:** [@larry.hafford](https://forum.alta.inc/u/larry.hafford)\ **Replies:** 7\ **Last updated:** [January 27, 2025, 8:10am UTC](https://forum.alta.inc/t/disparity-between-web-dashboard-and-mobile-dashboard/4452 "2025-01-27T08:10:32Z")
The web dashboard (manage.alta.inc) displays my network equipment properly: IP addresses, traffic flow, etc. I am experiencing an issue in the mobile app (iOS) dashboard where an AP will randomly report it’s IP address … --- ## [Route10 WireGuard settings mixed up with IPSec on Android app](https://forum.alta.inc/t/route10-wireguard-settings-mixed-up-with-ipsec-on-android-app/4392)
**Author:** [@ebuckland81](https://forum.alta.inc/u/ebuckland81)\ **Replies:** 1\ **Last updated:** [January 24, 2025, 8:38pm UTC](https://forum.alta.inc/t/route10-wireguard-settings-mixed-up-with-ipsec-on-android-app/4392 "2025-01-24T20:38:05Z")
In Android app, v. 1.18.2, on Route10 settings, VPN menu, clicking on WireGuard server / Open leads to settings for IPSec. --- ## [iOS - Update Available - No Updates Currently](https://forum.alta.inc/t/ios-update-available-no-updates-currently/4386)
**Author:** [@Ethan-DDI](https://forum.alta.inc/u/Ethan-DDI)\ **Replies:** 2\ **Last updated:** [January 20, 2025, 9:48pm UTC](https://forum.alta.inc/t/ios-update-available-no-updates-currently/4386 "2025-01-20T21:48:25Z")
Hello, The iOS version of the app says I have an update available for my site, when there is no update available. This happened with the last Route10 update. Any solutions? My OCD drives me nuts. I don’t have an Androi… --- ## [DPI-table headers missing the sort arrow in Android app](https://forum.alta.inc/t/dpi-table-headers-missing-the-sort-arrow-in-android-app/4391)
**Author:** [@ebuckland81](https://forum.alta.inc/u/ebuckland81)\ **Replies:** 0\ **Last updated:** [January 19, 2025, 8:00pm UTC](https://forum.alta.inc/t/dpi-table-headers-missing-the-sort-arrow-in-android-app/4391 "2025-01-19T20:00:48Z")
A very minor issue with the DPI table headers under AP’s Info-section where the sorting arrow is not present. Functionality to sort ascending or descending is there but the arrow is non-existent. --- ## [Channel bandwidth selection in Android app](https://forum.alta.inc/t/channel-bandwidth-selection-in-android-app/4298)
**Author:** [@ebuckland81](https://forum.alta.inc/u/ebuckland81)\ **Replies:** 2\ **Last updated:** [January 19, 2025, 7:45pm UTC](https://forum.alta.inc/t/channel-bandwidth-selection-in-android-app/4298 "2025-01-19T19:45:22Z")
Hi, trying out my two new AP6 Pros (updated firmware as of yesterday, version 2.2e). Beautiful devices. I noticed that the Android app does not include the auto channel bandwidth choice, in the drop down-menu, as the w… --- ## [IOS App Not Accepting changes](https://forum.alta.inc/t/ios-app-not-accepting-changes/4078)
**Author:** [@TechMulti](https://forum.alta.inc/u/TechMulti)\ **Replies:** 2\ **Last updated:** [January 3, 2025, 1:11pm UTC](https://forum.alta.inc/t/ios-app-not-accepting-changes/4078 "2025-01-03T13:11:24Z")
Good afternoon, Has anyone else noticed that from the IOS app it doesn’t accept any changes made to any AP? I have to go to the web app for it to work. i.e go to change LED color, it shows saved but nothing happens. … --- ## [Old VLANs wiped when adding new VLAN](https://forum.alta.inc/t/old-vlans-wiped-when-adding-new-vlan/4046)
**Author:** [@sherman](https://forum.alta.inc/u/sherman)\ **Replies:** 0\ **Last updated:** [December 28, 2024, 4:34pm UTC](https://forum.alta.inc/t/old-vlans-wiped-when-adding-new-vlan/4046 "2024-12-28T16:34:54Z")
Possibly a cache issue I experienced some time back. Context; Wanted to quickly swap out the DHCP address range to bring an old device (esphome, part of a smart switch setup) using a static IP in the range of the old ro… --- ## [iOS App - WAN1 showing on W2](https://forum.alta.inc/t/ios-app-wan1-showing-on-w2/3998)
**Author:** [@sherman](https://forum.alta.inc/u/sherman)\ **Replies:** 1\ **Last updated:** [December 23, 2024, 5:21pm UTC](https://forum.alta.inc/t/ios-app-wan1-showing-on-w2/3998 "2024-12-23T17:21:20Z")
Possibly a bug (doesn’t happen on the web UI) - tapping on W2, which was configured on the web UI with WAN2, is showing as WAN1 in the app. Changing to WAN2 on the app and closing the modal, then opening again shows it’s… --- ## [ISP Supplies Route10](https://forum.alta.inc/t/isp-supplies-route10/3623)
**Author:** [@Ethan-DDI](https://forum.alta.inc/u/Ethan-DDI)\ **Replies:** 6\ **Last updated:** [November 11, 2024, 2:14pm UTC](https://forum.alta.inc/t/isp-supplies-route10/3623 "2024-11-11T14:14:43Z")
When you can order a Route10 on Amazon and get it before you preorder from ISP Supplies. :weary::sleeping:emphasized text --- ## [Android App Shows All Devices As Wired](https://forum.alta.inc/t/android-app-shows-all-devices-as-wired/3622)
**Author:** [@Techout](https://forum.alta.inc/u/Techout)\ **Replies:** 0\ **Last updated:** [November 9, 2024, 1:08am UTC](https://forum.alta.inc/t/android-app-shows-all-devices-as-wired/3622 "2024-11-09T01:08:15Z")
Android app is showing all devices as wired and not showing IP addresses for wireless clients that show as wired. Tested in both the stable release app and beta. Devices show normal on web version. This is running on the… --- ## [iOS App Refresh Bug](https://forum.alta.inc/t/ios-app-refresh-bug/3241)
**Author:** [@Pizza](https://forum.alta.inc/u/Pizza)\ **Replies:** 5\ **Last updated:** [September 17, 2024, 11:34pm UTC](https://forum.alta.inc/t/ios-app-refresh-bug/3241 "2024-09-17T23:34:37Z")
Hi! Noticed the refresh bug appears to still be present for the iOS app on the dashboard, network, and devices page. After going back into the app from an extended time, the app doesn’t like to refresh. One workaround … [Next page](https://forum.alta.inc/c/mobile/10.md?page=1)